E-LEARNING COURSE FRAMEWORK
Articulate RISE
Introduction : Why we love stories Relationship between storytelling & guest engagement
WHY STORIES
DESTINATION STORIES
Story of the hotel location/ neighbourhood
Stories of hotel facilities including: (1) Lobby (2) Room (3) F&B Outlets (4) Spa & Wellness
SPACES STORIES
Top 5 stories of unique hotel elements Optional: Video library of hotel experiences ( ex. Weddings)
UNIQUE STORIES
Knowledge check : Minimum 1 question based on each soundbite- passing grade 90%
QUIZ
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