JOB DESCRIPTION
Position Title
Senior Facilities Manager – FM Analytics
• Ensure that all data is collated, checked and analysed. Develop reporting tools and make recommendations as required, and always highlight non-conformance. • Obtain and organise data to support ad hoc projects/ tasks as requested by the team including business case justification. • Maintain accurate records ensuring that all necessary information is accessible. • Ensure records are maintained in line with industry best practice adhering to relevant Health and Safety Regulations and any other Legal requirements. • Develop and maintain Policies & Procedures/ Systems of work; ensure they are reviewed and updated periodically. • Comply with all H&S requirements and maintain training/records as required. • Coordinate Risk Assessments, training records and other related documents as required across the team. Manage review and update process. • Monitors Helpdesk performance and delivery of customer services; promotes and supports the department through the helpdesk and internal social media/comms.
• Ensure asset registers are regularly updated by the team and ensure all equipment requiring planned and reactive maintenance are accurately detailed on the PPM system. • Support the team in setting capital and revenue budgets, including longer-term strategies. • Resolve PO and Invoice queries as required. • Support Contract Management, tendering and renewals. • Lead the departments audit function and response to internal/external audits; liaise with internal audit team and maintain database.
Principal Accountabilities • Develop and maintain information to ensure efficient operation of the department including policies, procedures, compliance records and other relevant details. • Be responsible for the continuous improvement of the Planon CAFM system and customer service. Provide central support to wider team as required. • Track Capex, Opex and KPIs; prepare and present monthly reporting to Directors. • Collate and maintain strategic investment planner and assist with budget setting. • Coordinate H&S and Sustainability reports and activities and report on them monthly. Support the Company H&S/Sustainability Committees and Emergency/Business Continuity planning/response. • Be an active member of the Facilities & Engineering Leadership Team, using subject matter expertise and experience to support and develop the department. • Develop/implement a strategy for measuring performance and ensuring continuous improvement. • Develop/implement a real-time dashboard reporting solution using Planon, and other generic reports as required.
Reports To
Head of Facilities Store Operations
Business Unit
Location
Knightsbridge
Position Purpose The Senior Facilities Manager – FM Analytics is responsible for the collection, analysis and reporting of all aspects of the Facilities operations and is adept at making data based recommendations for continuous improvement. This role has line management responsibility for the Facilities Helpdesk and will operate as part of the Senior Leadership team within the Facilities department. With a keen eye for detail, the incumbent will be able to work effectively and get things done in a dynamic environment whilst managing multiple priorities. They will have excellent analytical and communication skills in both written and oral form. These are essential as the incumbent and team collect, analyse, understand, challenge, champion and communicate in support of multiple projects across complex programmes of work.
Made with FlippingBook interactive PDF creator