Charters

Writing Charters for Organizations

From Leadership

Gather input from Stakeholders: Internal and External - Customers and Suppliers Members of the Organization Members of the Community

Facilitated Process vs. Internal Process

Check against purposes and qualities in this section.

Charters for Departments, other sub-groups Compoments of a system tend to become selfish unless well managed. (Deming) Charters for Divisions, Departmemts or other subgroups within an organization can spell out both their unique contributions as well as their place in a cooperative system whose aim is to delight customers.

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