Our Process
The Strategic Plan was developed with input from a wide variety of constituents as well as a review of available, relevant data. The process used demonstrates our continued commitment to advancing the St. Gerard House vision while upholding the core values of the organization. Key steps in the Strategic Planning process are outlined below. St. Gerard House engaged the services of a Planning Consultant familiar with non-profits and health & human service programs that target improving the well-being of diverse communities. The Executive Director directed the overall planning process, with guidance and facilitation of the Consultant. Community Stakeholder Focus Groups were held with client families and key representatives of non-profit agencies, academic institutions, elected officials, and community partners also serving the WNC service area. Planning Workshops were held with a planning team comprised of board members and leadership staff, to identify strengths, weaknesses, opportunities, and threats; review trends in the local and state legislative environment; review and update the mission statement, vision, and values; study the service area needs and identify potential strategic initiatives. Additional meetings were held with the Executive Director and staff to identify the goals, strategies, and action steps. Strategies were refined and action steps were finalized. The final Strategic Plan was presented, reviewed, and approved by the Board of Directors.
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