NEW HOMES ↓ Brickfields House was officially opened and provides 42 of the 106 new homes we completed. Many more are in the pipeline.
EMPLOYMENT ↓ We helped 60 people get into work through schemes such as our new Youth Elevate course.
with more new members and other activities include cookery classes and community events like a design day with Groundwork to share ideas on how to improve an unused green space locally called The Croft.
CUSTOMER VOICE ↓ We worked with you on a new
WHATSAPP ↓ We’ve started a new way of communicating with you by launching our WhatsApp Channel.
COMMUNITY INVESTMENT ↓ Every year, we invest at least £1m in our communities. We provide excellent advice services including debt, welfare rights, employment and training and financial inclusion along with community buildings like Westcroft Community Centre, community shops, extra care cafés and Age Friendly Projects. Funding for a number of tenants’ projects is given through the Beautiful South Fund.
Customer Voice Strategy and are now putting it into practice to ensure we take your views into account.
Southway Housing Follow us
AGEING IN PLACE PATHFINDER PROJECT ↓
Read our 2024/25 Annual Accounts
Southway is the lead organisation of the Ageing in Place Pathfinder project for Gorton with many of the activities co-created with local older people. The age-friendly weekly walks continue to grow and develop
Customer satisfaction with repairs Target: 95% Achieved: 92.6%
Repairs appointments made and kept Target: 97% Achieved: 93.6% Up from 93.4% last year.
Value for money Advice Services (£2.5M in extra benefits for tenants in 2024/25), savings to the public purse of people securing employment (£141K) and value of food offer from our Quids In Clubs (£110K).
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