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LEVEL UP YOUR CAREER
LEVEL UP YOUR CAREER | TEAM LEAD
TEAM LEAD |
Team Leads at Entelect are still hands-on, designing and writing software on a daily basis alongside their team. Our Team Leads are still fully involved and invested in the projects they are assigned to, and as such, this is a perfect role for those individuals who still love to code, but also want exposure to the management and leadership space.
TEAM Looking after the team is probably one of the most important responsibilities in the organisation that is bestowed onto our Team Leads. As you have probably noticed, we value our people and we want to create environments where everyone is mentored, coached and able to grow. Our Team Leads are ultimately responsible for this mentoring and are held accountable for the growth of the individuals within their teams. They do this through their day-to-day management of the team, monthly one-on-one sessions and performance appraisals, which they are expected to run and manage. This isn't always an easy task and sometimes requires a Team Lead to deal with difficult situations and conversations. PROJECT Team Leads are responsible for the delivery and quality of their team’s deliverables. They are responsible for implementing and rolling out the tooling and processes necessary to ensure this delivery. CUSTOMER Team Leads are our face on projects; they are a key representative tasked with fostering a meaningful relationship with our customers. They need to ensure that the necessary communication happens, deliver a high level of service, as well as proactively address potential issues. It is important to note, however, that there is no heavy expectation of cross-selling or upselling our services, with the role being focused on delivery, people and project matters. The account management function is normally assigned to a member of the Senior Leadership team. ENTELECT Team Leads are a part of the broader leadership team and are influential in company-wide strategic decisions. OVER AND ABOVE DEVELOPMENT RESPONSIBILITIES, TEAM LEADS ARE ALSO RESPONSIBLE FOR FOUR KEY AREAS:
the commodore team lead
“I could not have grown more anywhere else than here at
Entelect. We are a bunch of talented, driven people, mostly a
technical bunch. But we are passionate about developing the
best software because we know we can. Personally,
I love working with apps that my mates are using.”
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| THE LORE OF ENTELECT
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