855-455-5035 www.azcomp.com
JULY 2020
Empowering Small Practices to Deliver the Best Care
FROM STETHOSCOPE TO SOFTWARE OUR STORIES FUEL OUR PASSION FOR THE WORK WE DO
Some of our customers might wonder what makes AZCOMP qualified to provide insights and advice about what doctors and health practitioners should be doing for their clients. We would never dream about telling you how to provide health care to patients, but you might be surprised to learn that many of us have specific histories that contribute to what makes us uniquely good at what we do. I’ve been a software trainer for nearly 10 years, but before that, I worked nights in a level 1 trauma center. As a registered nurse who worked in the labor and delivery and emergency/trauma units, when I say I’ve seen it all, I really mean I’ve seen the most joyous and most heartbreaking moments the medical field can reveal. I loved caring for patients because I felt like I was helping them in ways that truly changed their lives. It was tough, but it was rewarding. What I didn’t love was the paperwork and record-keeping. I always used to say the dream job would be to just take care of patients and never have to write anything down. I think that’s the dream job for everyone in the field, but if paperwork suddenly disappeared, there’d be a lot more problems than solutions. Documenting everything correctly is a necessity because human well-being is at stake. The only thing missing from my nursing job was a sense of creativity. Thinking outside the box isn’t exactly encouraged in the medical field, because tried-and-true practices are what make medicine work. I’ve always had a passion for creative thinking, and that’s how I was persuaded to make the switch from night- shift nurse to software trainer at AZCOMP. It might seem like a strange choice — a lot of what I do now involves the electronic record-keeping I used to dread. But it’s rewarding in ways beyond anything I could have imagined.
sure patients are cared for properly. But like me when I was a nurse, doctors and health care workers get frustrated with the technological systems meant to help them with their jobs. AZCOMP exists to find the best system solutions for each individual practice, and it does that by understanding how each business operates and what it needs to operate better. There are no cookie-cutter setups here, and that’s what allows someone like me to let my creativity shine. We know what the best practices are when it comes to software, and we develop unique operations for each office to use those best practices in a way that’s efficient for them. I was once in an office, training the staff on their new software, when a patient being tended to by a doctor suddenly passed out. This situation would make anyone flustered, but the doctor handled it like a pro. I’ll admit my nursing instincts kicked into gear, even though they didn’t need the extra hands; the patient was just fine. But afterward, I noticed the doctor seemed rattled, and when I asked him what was wrong, he confessed: He was panicking about how he was supposed to record the incident in the new system we had just implemented. I smiled and told him that’s exactly what I was there for. These kinds of stories reveal why we have so much passion for what we do at AZCOMP. We help medical professionals spend less time worrying over their software so they can spend more time focusing on taking direct care of their patients. Our history, skills, and knowledge give us the know-how we need to help you do your job better and make a difference in the care you provide. I wouldn’t have left the nursing job I loved so much if that wasn’t true.
EMR Trainer –Maggie Delcamp, RN
Helping medical offices make sure their programs are running and their record-keeping is efficient plays a crucial role in making
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855-455-5035 AZCOMP Technologies www.azcomp.com • 1
MAKE GMAIL YOUR MOST PRODUCTIVE TOOL
With These 7 Quick Management Tips
5. Prioritize your layout. Gmail offers different layouts you can use to change the priority of the messages you see. If you’d rather see only your most urgent messages first, simply adjust your layout under settings. 6. Make searching easy. Whenever you have an email you think you’ll need to pull up later, you can forward the email to yourself and add a few unique keywords to make searching for it later much easier. 7. Use multiple accounts. You can use Gmail as a hub for other email accounts you own and can use these addresses to send emails right from your inbox. All you have to do is add the other accounts to your Gmail setup under settings, then change the From label whenever you send an email. Gmail is full of handy little secrets for efficiency and organization, so take some time to explore and implement a few of them and discover how productive you can really be. MEDISOFT, LYTEC, NEXTGEN, & APRIMA SUPPORT PLANS FOR HOSTING, BACKUP, AND MORE Need Support? Call 480-497-7480 if you have a support contract. Don’t Have Support? Plans start at just $99/month. Call us at 855-455-5035 to get started with support, training, electronic claims, electronic health records (EHR), hosting, backup,
As you start heading back into the office, you’ll likely have to tackle a mountain of emails you just couldn’t get to while working from home. Here are seven quick tips for managing your Gmail inbox so your transition is a little easier. 1. Activate quick settings. Inside your inbox drop-down menu, you can change your theme, inbox layout, and other details all without leaving your messages. You can even activate previews of messages before you read them. 2. Use filters. Specific filters can be automatically applied to incoming emails to categorize and organize your inbox. Simply search for a specific email in the search bar, and you’ll see the option to create a filter for it. 3. Make an alias. When signing up for another platform or subscribing to something, you can easily create a throwaway username like username_junk@gmail.com without changing any settings. It’ll automatically deliver emails from this source to your junk folder. 4. Set reminders. Gmail makes it easy to set reminders right in the app via the Tasks button. You can even add an email to an existing task to integrate the message as part of your reminder.
SPOTLIGHT ON NATHANAEL FOSTER
Nathanael Foster may only be starting his second month with AZCOMP, but the innovation he’s bringing to his role is already evident. That’s because when you’re our very first inside sales representative, you get to figure out exactly how the position can help both our business and our customers thrive. “Reaching out to prospective customers is about a lot more than just generating leads,” Nathanael says of his job. “It’s about explaining how dedicated AZCOMP is to making a difference in the work doctors can do and how that translates to helping patients.” After a recent church mission to some economically challenged neighborhoods in the Washington, D.C., area, Nathanael has a newfound respect for what it means to help people. “It’s about empathy and connection,” he says. “You need both to make a positive difference in anything you do.” Nathanael’s insightful mindset is what makes us so thrilled to welcome him to our team.
and more. We have so many tools and services to help your business become more efficient, keep its network protected, and remain a thriving independent practice. We want to help your practice perform at the highest possible level by providing services that help you get the most out of your software. Be sure to check our website often at azcomp.com/events to learn about upcoming trainings and other events we host. DON’T FORGET TO UPGRADE YOUR SOFTWARE!
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TANGRAM SMART ROPE
Revolutionizing a Simple Workout
Thorough exercise can be tricky to achieve when you’re stuck in the confined space of your home. Jumping rope has always been touted as one of the best — and simplest — workouts you can do without needing much space to move around. But many find jump ropes dull, considering they’ve existed since ancient civilizations and haven’t changed much since. Until now. The Tangram smart jump rope is far from its vintage playground predecessors. The handles contain magnetic sensors that track jump count, monitor calories burned, and log data in real time. The rope has 23 LED lights that display fitness data clearly while jumping. Tangram also has models like the Rookie or the Pure, which are redesigned for jumpers of all ages and budgets.
These days, it seems like everyone has a podcast. What started as a unique way to enjoy content has quickly become a saturated market. As podcasts become ubiquitous, one network, which strives to provide quality programming and be a force for good, stands out. In 2004, Maximum Fun (MaxFun) was founded by Jesse Thorn, who’d been hosting “The Sound of Young America” for UC Santa Cruz since 1999. From humble roots, MaxFun quickly grew with shows focusing on comedy and culture. The network curated a collection of like-minded programs from artists who value curiosity, creativity, inclusivity, and community. These values resonate with the MaxFun audience, and over the last 16 years, the company has thrived. One of its earliest programs, “Jordan, Jesse Go!” aired its 600th episode in September 2019. Today, MaxFun listeners can enjoy over 40 different podcasts, and all of their unique shows rely on audience support. Their pledge drives have been wildly successful because community is at the heart of the network and the individual shows’ missions. In addition to providing quality content to listeners, the MaxFun network often partners with organizations that support people in need, including the Los Angeles Regional Food Bank, the National Immigration Law Center, and the National Court Appointed Special Advocate (CASA) Association. Individual MaxFun shows also regularly team up with organizations in their own communities. For example, the comedy podcast “My Brother, My Brother, and Me,” hosted by brothers Justin, Travis, and Griffin McElroy, puts on an annual live holiday show whose proceeds go to a charity in Huntington, West Virginia, the brothers’ hometown. Anyone can make a podcast these days. The core MaxFun mission is to make the world better through creativity, positive interactions with local and virtual communities, and directing their resources to do more good in the world. ARTIST OWNED, AUDIENCE SUPPORTED Podcasts Make the World a Better Place at MaxFun
Each rope has an adjustable rope length, can store 1,000 sets of data in its memory, and has an ultra-low-power design to allow for long use between charges. They also sync with the free Smart Gym mobile app so you can participate in interval training and keep a record of your workouts. This is the evolution of a classic workout we didn’t know we needed.
‘THE LONG-DISTANCE LEADER’ Embrace the Rules for Remarkable Remote Leadership
The work atmosphere has changed for many businesses lately, and for some, it may not end up being so temporary. Remote work has its share of criticisms, but the authors behind “The Long-Distance Leader: Rules for Remarkable Remote Leadership” have developed a model that proves great leadership at the head of a remote team leads to great work from that team. Kevin Eikenberry and Wayne Turmel are the co- founders of the Remote Leadership Institute, an organization that demonstrates how leadership
hasn’t changed over the years, but rather, what’s changed is how one leads. Now, they’ve created the “Three O Model” and brought it to life in their co-authored book. The model refocuses leaders to think about the elements of leadership that remain unchanged by a remote work setup: outcomes, others, and ourselves. By focusing on those three factors, leaders can better utilize technology as a tool rather than a distraction, and they will be equipped to navigate their team members from wherever they are. “The Long-Distance Leader” is filled with exercises for keeping projects on track, proven suggestions for building productivity and morale, and ways for building lasting relationships without the close proximity of a “normal” workplace. This book is an essential read for any leader, remote or not, who wants to rediscover the importance of getting back to basics.
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2500 S. Power Rd., Ste. 117 Mesa, AZ 85209 i nside this issu e We Understand Your Needs Because We Understand You PAGE 1 7 Tips for Using Gmail Like a Pro AZCOMP Employee Spotlight PAGE 2 How MaxFun Does Good in the World Get Jumping With the Tangram Smart Rope AZCOMP Leadership Library: ‘The Long-Distance Leader’ PAGE 3 No Obstacle Is Impossible to Overcome PAGE 4
By Justin CHRISTMAS IN JULY A little bit of Christmas spirit can go a long way no matter what time of year it is, and I have one particular Christmas story that showcases our core value “We Chase Mavericks.” My mother has a priceless, irreplaceable Nativity set that she inherited from her own mother after she passed away several years ago. This Nativity set means the world to my mother, and she lovingly displays it during every Christmas season. Last Christmas, she accidentally dropped Mary on the tile floor, shattering it into dozens of pieces from big chunks to minuscule shards. You can imagine how heartbroken she was about losing such a precious heirloom. Any other person would have swept Mary up and dumped her in the trash. But not my mother. She saw the seemingly impossible task at hand, and instead
decided to tackle it. After many hours and a lot of glue, she did it — she put Mary back together. The little figurine may not be as pristine as it once was, but what my mother accomplished was still incredible. Her love for her mother and everything that Mary stands for fueled her to keep working through the devastation she felt. She cared about what she was doing so deeply that there was no stopping Mary from resuming her place in the Nativity set that Christmas. At AZCOMP, when our team comes across a difficult situation, we work hard to resolve it, no matter the odds against us. The care for what we do fuels us to Chase Mavericks and ultimately achieve incredible results. We pick up the pieces of our own scenarios and reshape them into solutions that work. My mother’s story might shine as a Christmastime tale, but its spirit wonderfully captures how all of us think about our work at all times of the year.
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