Visitor Guide Practical Information
Elizabeth Ferry Terminal T: +44 (0) 1534 446000 E: customerrelations@ports.je W: ports.je
St. Helier
Elizabeth Terminal participates in the Hidden Disabilities Sunflower scheme. The lanyard (or card / digital version) acts as a discreet sign to staff that the wearer may need additional time or consideration when travelling. Our staff are trained to recognise all formats of the scheme and provide appropriate assistance, use clear language, and avoid separating passengers from their companions. You can get a free lanyard or Sunflower item at the terminal, while stocks last. We encourage you to wear the Hidden Disabilities Sunflower lanyard, card, or use a digital Sunflower Card to show you may need additional support or more time. If you are travelling with DFDS, please refer to their website for full details of the assistance and accessibility services they provide information on Accessible Travel [hyperlink ‘Accessible Travel] https://www.dfds.com/en/passenger- ferries/passenger-information/information-for-disabled- passengers If you are travelling with Condor / Brittany Ferries, please visit their website for comprehensive information on accessibility in their Passenger Assistance Guide .
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