To be a successful host providing people with the colorful joys of life at Shangri - la, we need to understand the meaning of being Shangri - la and how to obsess over customer experience. Our workshop includes a lot of fun and information that will make our colleagues Shangri - la Hospitality Ambassadors; to provide the guest with a heartfelt and memorable experience. It teaches them how to gain the loyalty and to make Shangri–La the first choice for our guests.
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