H ave you ever had a conversation with someone and felt like they just weren’t getting it? Did you feel frustrated or annoyed, wondering why you couldn’t get your point across? Have you ever walked away from an interaction with a stranger shaking your head and wondering what kind of person they are?
Chris Earley’s Bookshelf
The Power and Complexity of ‘Talking to Strangers’
In “Talking to Strangers,” author Malcolm Gladwell addresses this phenomenon and analyzes the ways in which we speak, approach, and act around one another. Using pivotal news events, such as the story of the individual who took down Bernie Madoff and the death of Sandra Bland while in police custody in Texas, Gladwell unravels the complexities of meeting new people and the potentially dangerous and deadly outcomes that can occur when we struggle to understand one another. It’s through his observations and deep research that readers develop a sense of empathy with their fellow humans. Gladwell’s work was an introspective process for me. It didn’t have as much to do with business and being an entrepreneur as much as it had to do with how I think and act toward
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