Every day, State Civil Service employees deliver essential services that make a difference for the people of Louisiana. Expectations for public service continue to grow, and the systems that support our work must grow with them. In recent years, we have taken important steps forward: updating processes, strengthening policies, expanding leadership development opportunities, reviewing compensation practices, and providing clearer resources for managers and employees. SHIFT (Shaping How We Invest in Future Talent) brings these efforts together under one clear direction. SHIFT is our unified strategy for modernization. It connects progress already underway across our divisions and focuses it on a single purpose: building a workforce that is skilled, supported, and prepared to serve. We've already SHIFTed with projects like the redesigned Louisiana Jobs website, Continuous Performance Management (CPM) system, Minimum Qualification Modernization, Leadership Academy, and more. SHIFT matters to everyone connected to public service. For employees, it means clearer tools, better resources, stronger teamwork, and more opportunities to grow. For job seekers, including those skilled through alternative routes, it means simpler, more transparent hiring processes and greater access to opportunities. For human resources professionals and agency leaders, it means having the resources to guide change, support their people, and strengthen their agencies’ ability to adapt to the future. For our partners and the public, it means a government that remains accountable, efficient, and ready to deliver high-quality services every day to every citizen. Learn more about what's SHIFTing next and how you can be a part!
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State Civil Service Spotlight | December 2025
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