Summer reminders for residents
$
Rent Review reminders
Be bushfire ready As bushfire season approaches, it’s important to prepare your home by clearing away dry leaves, branches, and rubbish, and storing flammable items away from the house. Please report maintenance issues like clogged gutters, overhanging branches or damaged water sources to help reduce bushfire risk at your property. It’s also important to stay informed by downloading the Emergency WA app or calling 13 33 37 to check your local fire alerts.
Enter our Tenant Tails pet competition
Return your rent review documents It’s important to return your rent review documents so we can confirm you’re eligible for affordable housing. Without them, we can’t confirm your household income, and this could mean paying maximum rent or risking your tenancy. If you’re having trouble with the forms, we can help over the phone, or you can visit our offices so we can complete the forms together. If you need more time to complete the forms, please let us know and we can arrange an extension. Include a subject in your emails When emailing your rent review documents or payslips, always include a subject line with your name and what the email is about (e.g., [Your Name] Rent Review Documents). Without this information, our security system may mark your email as spam, delaying the return of your documents.
No Pools, Spas, or Water Features
Above: Resident Raymond’s greyhound Gemma.
We know it is hard to beat the heat in Summer, but for safety reasons, residents are not permitted to have pools or spas installed in the property, including inflatable pools.
Do you have a furry or feathered friend who makes your house a home? We’d love to see them! Send us a photo of your pet with a little bit about them for
a chance to win a prize. Tenant Tails is all about
Going away? Please let us know
celebrating the joy pets bring to our lives while promoting responsible pet ownership. Whether they’re making us laugh or providing comfort, we want to celebrate the special role pets play in tenants’ lives. Submit your pet photos to Alex and Amy on 0437 887 675 or via amy.kidner@hcau.org.au by Friday 21 February 2025 .
If you’re planning to be away from your home for more than 4 weeks, please let your Tenancy Officer know. This helps us make sure your rent is covered, your property is cared for, and we know who to contact if needed while you’re away. If we can’t reach you and don’t know you’re away, it may appear the property has been abandoned, which could affect your tenancy.
4
Made with FlippingBook - PDF hosting