• Oversee the recruitment, management and training of a team of student ambassadors from across the full range of the accommodation portfolio.
• Responsible for producing an annual calendar of events, and ensuring that they are widely communicated and promoted to students within accommodation using social and traditional media. Oversee the creation, editing and publishing of student focussed content in line with corporate guidelines.
• Collaborate with other accommodation providers in delivering events and occasionally lead with the organisation of collaborative events.
• Liaise with the Health and Wellbeing team, and other relevant University support departments to promote welfare support services and provide support to key campaigns and signposting when concerns regarding students are raised. • To take the lead in developing a consultation and feedback process following events and activities to effectively evidence and monitor student satisfaction. The emphasis being on enhancing the students’ wellbeing, academic performance and life skills that will benefit them during their time at Coventry University, and thereafter.
• Build effective relationships with internal departments to develop an effective strategy for engaging students who live at home or off campus.
• To define and develop an effective Futurelets Corporate Social Responsibility programme encompassing environment, workplace and community issues that will deliver agreed Corporate Social Responsibility targets.
• To establish charity partnership programmes and develop relationships with key business contacts within partners.
• To support the Futurelets team via the internal Go To Excellence Group, to share, implement and coordinate a range of activities and initiatives.
• Manage an allocated budget and provide regular and detailed financial reports on how the budget is utilised.
• Provide regular analytical reports, as required.
• Prioritise and plan own workload according to urgency and importance in accordance with operational demands.
• Participate in the calendar of annual events to include University Open Days and Induction.
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