Mandatory Receiving Requirements
Mandatory Receiving Requirements for Warehouse pick-up Step 1: It is the responsibility of the customer to inspect all product(s) to verify all items are present and free of visible damage prior to loading vehicles of unassembled and assembled products.
Step 2: Visually check product for damage. IMPORTANT: If the boxes appear to be damaged, notify the warehouse manager of the damage.
Step 3: Check pick-up list against the actual items and quantity prior to loading your vehicles. Item numbers are located on the outside of each box.
Step 4: Customers are responsible for loading their own vehicles. If you arrive in a “Dock Height” truck, we will load the truck with a fork lift at no charge. If you need assistance for hand loading there will be a $100.00 additional charge.
Step 5: If something is incorrect or missing, notify the warehouse manager.
Step 6: Sign the pick-up list.
*IF THE PICK UP LIST OR BILL OF LADING IS SIGNED WITH NO NOTES REGARDING DAMAGE OR MISSING ITEMS, NO CLAIM CAN BE MADE FOR ANY DAMAGE OR MISSING ITEMS.
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