Head of Facilities Candidate Information Pack
Executive Summary
Information on the NBI Partnership NBI Partnership Ltd (The Partnership) is owned by the John Innes Centre, Earlham Institute, The Sainsbury Laboratory and Quadram Institute Bioscience. The Partnership provides non-scientific services to each of the owner institutions, supporting their internationally renowned scientific research. The Partnership employs around 150 staff to cater for the needs of approximately 1100 Research Staff, Students and Visiting workers, who are all located on the Facilities provide support to the John Innes Centre, Earlham Institute and The Sainsbury Laboratory. The Head of Facilities leads a team of 45 and their direct reports include a soft facilities manager, a project and contracts manager and a mechanical and electrical manager. The supported Institutes The John Innes Centre (JIC) [http://www.jic.ac.uk/] is a world leading centre of excellence in plant science, research, genetics and microbiology. The JIC’s research supports developments in the areas of food security, agriculture, healthy foods and the production of complex clinically-valuable molecules derived from plants and microbes. Norwich Research Park. The Facilities Team
The Sainsbury Laboratory (TSL) [http://www.tsl.ac.uk ] is also world-leading, working on the science of plant-microbe interactions to address improvements to plant health, agriculture and food security. The Earlham Institute (EI) [http://www.earlham. ac.uk] is internationally recognised for research focused on exploring living systems by applying computational science and biotechnology with the strategic properties of agriculture and food security, industrial biotechnology, bioenergy and bioscience for health. The John Innes Centre and Earlham Institute are strategically funded by the Biotechnology and Biological Sciences Research Council (BBSRC) and The Sainsbury Laboratory is strategically funded by the Gatsby Foundation. The JIC and TSL hope to secure funding for the development of a new 30,000 sqm research facility for the JIC and TSL at the Norwich Research Park. This is an exciting time for the internationally-recognised research institutes as they bring together their vision for their Next Generation Infrastructure. Collectively the institutes have a site foot print of 22 acres, with major plant facilities and dedicated science facilities including 5000 sqm of glasshouse and growth rooms.
monitoring performance against key per- formance indicators to ensure high quality service. • Manage the planning and control of the site facilities and infrastructure, establish strate- gic direction and ensure delivery. • Motivate, inspire and enable the Facilities team to deliver an outstanding service suited to the needs of a research organisation. • Liaise with senior Institute management and other science leaders to ensure the service meets science requirements. • With the Finance Director, set financial budgets and monitor performance through- out the year. • Ensure value-for-money (VFM) from capi- tal, minor works and maintenance contracts through regular competitive tendering. 2. Strategic planning of capital infrastructure • Develop and maintain a site masterplan and Facilities strategy that provides a working vision for the future of the site. • With the Finance Director and Institute representatives, plan for Facilities capital projects and the associated capital expend- iture profile projecting five years forward for inclusion in annual business plans. • Ensure credible forecasts of long-term cap- ital requirements for incorporation in busi- ness plans. • In conjunction with the Engineering Manager ensure credible estimates of both life-cycle and routine maintenance are included in forecasts of long-term financial requirements for each building. • Work with the institutes’ science representa- tives to understand how their science strat- egies influence the infrastructure require - ments and future development. • Manage the preparation of Business Cases for Capital Projects to support funding appli- cations. • Prepare the Annual Report to Governing Council / Board of Trustees. 3. Capital projects Oversee capital project processes including: • setting up a robust governance structure and procedures for large capital projects, including regular steering group meetings, chaired by a representative from the science customer group;
• ensuring extensive involvement of key scientists and users in briefing and design processes; • and ensuring that protocols for design, quantity-surveying, procurement, project management and cost control of all con- struction projects are established and man- aged to meet public procurement rules. • Establish appropriate procedures to moni- tor project performance. • Lead major project teams and contribute to site developments (e.g. NGI). • Liaise, co-ordinate and communicate with project stakeholders such as user-groups, Institute management, Finance team, BBSRC and, if relevant, local community. • Agree future capital requirements with In- stitute management, Finance Director and BBSRC, and regularly review priorities. 4. Hard and Soft Facilities Management and External Service Management • Provide an effective planning and delivery of planned maintenance across the site • Ensure effectiveness and VFM of high value contracts e.g. catering, security and waste. • Regular performance reviews of external contracts with regular re-tendering of high value contracts. • Seek VFM improvements from external service providers. • Manage the energy reduction strategy for the site and oversee the cost and quality of utility contracts. 5. Other • Contribute to NBI strategy for risk manage- ment. • Ensure robust health and safety proce- dures and compliance standards are in place for all work carried out by staff and external contractors. • Lead on NBI fire safety strategy for JIC, EI and TSL, and provide advice and support across NBI. • Business continuity lead for Facilities Man- agement. • Provide timely communication and quality reporting for the institutes, when required • Develop strong relationships with stake- holders including representatives of the institutes and NBIP heads of department. • Any other duties and activities commensu- rate with the nature and grade of the role.
Job Description
Main purpose of the job: The Head of Facilities will lead the Facili- ties strategy to meet the needs of the Nor- wich Bioscience Institutes (NBI), through developing and maintaining a site master- plan; capital programme delivery; effective capital utilisation; legal compliance and ensuring performance standards are set and maintained that support the world class science in JIC, TSL and EI. The post holder will be responsible for building, managing and servicing the physical infrastructure of the three insti- tutes and for providing soft facilities ser- vices, balancing the quality and cost of the services and ensuring value for money. They will lead and deliver a proactive ser- vice through effective management of the Facilities Team and Contractors, ensuring outstanding levels of service and perfor- mance. The postholder will also contribute to major projects such as Next Generation Infrastructure (NGI). Key relationships: Key relationships will be with the Institute Directors and their teams, Chief Operat- ing Officers, Heads of Support Services, Heads of Departments and Group Lead- ers. The post holder will directly manage six members of the Facilities Team, and will maintain effective working relation- ships with the Facilities team at BBSRC. Main activities and Responsi- bilities: 1. Leadership of the Facilities Team • Provide leadership and line manage- ment to the Facilities team • Develop a high performance, service orientated culture engaging staff and
Education and Qualifications Essential: • A recognised professional qualification / membership underpinning a relevant area of the service to be delivered. Desirable: • Membership of a professional body e.g. MRICS, MCIBSE, IWFM, MICE, CEng • Understanding of Health and Safety legisla- tion Specialist knowledge and skills • Broad working knowledge base encom- passing range of service activities e.g. cap- ital planning, construction, asset manage- ment, project management, soft facilities. • Familiar with computer aided facilities man- agement systems. • Excellent IT skills with ability to work with IT specialists to produce fit for purpose facili - ties systems. • Strong project management skills Leadership and Management • Demonstrate strong leadership and man- agement skills capable of leading and developing a high-performance, customer focussed team. • Proven ability to motivate and develop all staff and deal effectively with under per- formance by setting clear standards and actively supporting their maintenance. • Embraces change, communicates a vision and drives a culture of continuous improve- ment. Relevant Experience Essential: • Track record of effective budget manage- ment. • At least 5 years relevant experience of suc- cessfully leading a multi-disciplinary service team. • Experience of working in a similar demand- ing environment and role. • Demonstrable experience of delivering effi - cient, effective and VFM services in a cus- tomer focussed, commercial environment. • Capable of reconciling competing priorities and responding to change and the require- ment to effectively work across all institutes. • Good decision-making skills with an ability to assimilate information from a wide variety
of sources. • Ability to take initiative and promote ideas and concepts. • Able to demonstrate sound, rational judge- ment while working under pressure. Desirable: • Experience of working in a scientific envi - ronment. Interpersonal and communication skills • Highly developed communication and influ - encing skills. • Excellent interpersonal and social skills to build good working relationships at all levels and with external organisations. • Articulate and professional, with the ability to produce well written management re- ports. • Customer-focussed, resilient and respon- sive to the changing needs of the institutes. Additional Requirements Essential: • Occasional work requiring unsociable hours and/or overnight stays. • Promotes equality and values diversity. • Willingness to embrace the values and be- haviours of NBI Partnership, ensuring it is a great place to work. Desirable: • Valid UK driving licence
Person Specification
For a confidential conversation please contact our advisor Michael Hewlett of The Management Recruitment Group at Michael Hewlett M: 07972 579 938 E: michael.hewlett@mrgpeople.co.uk Applications should consist of a CV and a covering statement and should be emailed to michael. hewlett@mrgpeople.co.uk The closing date for applications is Sunday 11th June 2023 .
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