Council of Hotel and Restaurant Trainers P.O. Box 2835 Westfield, NJ 07091 chart.org (800) 463-5918

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Members on the Move

New Member Spotlight

Kelly McCutcheon is now the Group Director of Training for Whataburger.

Jared Brown is now Operations Training Manager at Simmons Foods.

Shawny Hargrove is now Director of Training at Mecha Noodle Bar.

Lifetime Member Patrice Micheals has retired from Eat 'N Park Hospitality Group.

Bobby Underwood Director of Training – Company Operations Little Caesar Enterprises, Inc.

How did you get into the hospitality industry? When I was 16, I had a Little Caesars within walking distance from my home. I wanted some extra money to spend on cool clothes, and instead found myself falling in love with the family- and fun-focused culture. If you would have told 16-year old Bobby that I would be slinging pies 19 years later, I would have laughed at you! At the time, I was dead-set on being a doctor. My career with Little Caesars has give me a fabulous life, a husband (also home-grown at Little Caesars), numerous mentors, and countless opportunities for myself and my team to spread the joy of pizzas across the globe. What has been the wildest moment of your training career so far? What is your “golden rule” of training? For my team to be a catalyst of impact. If what we do ripples all the way down to the store level and generates results, we are thriving.

New Member Spotlight

How did you get into the hospitality industry? I started in the biz when I was 15 as a busboy… I love that it is not the same every day and I love the interaction with people. What has been the wildest moment of your training career so far? I was teaching a Certified Food Protection Manager (CFPM) class once and I was using an activity where I told the class that I was just told I had Hepatitis-A and I needed to check and make sure I had not passed the virus onto them. I used a blacklight, and when I shined it on a young lady and her hands glowed, she started screaming and ran out of the classroom.

Tim Sweet Manager of Training FSC Franchise Co. dba The Brass Tap and Beef ‘O’ Brady’s

What is your “golden rule” of training?

I believe when you are teaching any concept you must be able to relate to the student through your past experiences to demonstrate and tether their learning to the real world.

Welcome to CHART, Tim!

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