of CAI membership. TrustMark have also added several new benefits and discounts from some suppliers for registered businesses, which can be found on their website: https:/ www.trustmark.org.uk
success, we’re also trying to improve benefits we offer members. Member benefits include the continuing relationship with Which? Trusted Traders and Bosch professional Power Tools, both companies offering CAI members discounts. Since last year we’ve also added Adelie, providers of workwear and Dell Technologies UK. Fleet and Commercial remain our recommended insurance broker, and we’ve had very positive feedback about their service since they started working with CAI Member Companies. However, they’d like us to reiterate that members need to be sure that they’re getting the correct level of cover, especially for tools in transit, following an increase in thefts from vans. Insurance companies seem to be taking increasingly hard attitudes around cover, so it’s worth making sure you have the correct cover, even though this can take up a lot of admin time once a year. It would be remiss of me not to mention TrustMark. We are the only organisation in the Home Entertainment sector that enables you to obtain TrustMark status. TrustMark have been working away to develop new opportunities for Registered Businesses, and to increase their visibility to the public, something which is really starting to benefit TrustMark Registered Businesses. They’ve also released an app, offering the public a convenient way to find a trader as well as help jargon busting and a ‘one-stop shop’ guide to making home improvements. Don’t forget that systems members can also become TrustMark registered, following an update to the categories we can include another benefit
Of course, both the CAI office, and www. getmeviewing.org.uk continue to receive many enquiries, from residential and commercial customers, all looking for high quality, reputable, companies to undertake work for them. Although our primary focus remains the raising of standards in our industry, through education, training, Codes of Practice, and member assessment, we will also always strive to help our members attract customers, whichever category they operate in. As Chairman and Senior Executive, I have also continued to have meetings with organisations and individuals who we feel can benefit the CAI membership. Sky Homes continue to offer support to systems members who wish to engage with them and have had input into various Technical Committee discussions. I also have discussions with the DTG, Ofcom, CEDIA and Retra as well as CAI members, broadcasters, and anyone else who I can find to help drive forward our agenda. As I’m writing this in early 2024, I’d like to take the opportunity to extend my welcome to Dave Cooper, who’s a returning Director to the CAI Board after an absence of several years, and Jack Miles, Scott Oliver and Martyn O’Sullivan, who are all new to the Board. We were really encouraged by the number of installing members who were nominated to stand for the Board in 2023, the most I can
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CAI Feedback Spring 2024
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