PERSON SPECIFICATION
EXPERIENCE Essential: • Minimum of 5 years relevant facilities management experience at a senior level in a large complex organisation (preferably NHS) • Previous experience of working at a strategic level in the NHS or a sim- ilar large, complex environment • Previous experience in managing a large complex EFM service • Project Management of large capital projects and capital procurement experience • Management of large EFM contracts • Experience in managing a diverse workforce • Experience in annual planning and business planning processes Desirable: • Experience of the design, development, implementation and interro- gation of estate/facilities management IT systems SKILLS Essential: • Proven capabilities in developing the provision of hard FM services to meet high quality standards. • Ability to perform under pressure whilst ensuring deadlines are met. • Proven ability to develop and lead teams. • Ability to effectively prioritise own workload and that of team. • Strong people skills including experience of dealing with complex in- dustrial relations issues. • Excellent analytical and problem solving skills. • Effective communicator at all levels, written and verbal, skilled nego- tiator. • Able to deal with ambiguity. • Commercially astute and able to pro-actively manage budgets. • Ability to develop and implement innovative and flexible solutions to resolve workplace issues and improve performance. • Demonstrable experience of managing change • Financial and budget management experience Desirable: • Project management experience. KNOWLEDGE Essential: • Understanding of Information Governance and Confidentiality • Understanding of equality and diversity issues and how this affects pa- tients, visitors and staff • Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues. • Specialist knowledge of Mandatory and Statutory Regulations relating to the provision of hard FM services. • Strong understanding of FM-related Health and Safety Regulations.
Desirable: • Specialist knowledge of effective delivery techniques for FM services including the application of commercial tools and techniques. • Awareness of cross-sector best-practice guidance in the field of FM. • Knowledge of working at a strategic level. QUALIFICATIONS Essential: • Professional / academic qualification at Masters level or equivalent in a related Engineering field, plus specialist knowledge across the range of estates and facilities standards, regulations and compliance acquired through post-graduate experience and further training. • Evidence of continuing personal and professional development in E&F and technical disciplines Desirable: • Further management/leadership or relevant professional qualifica- tions e.g. Chartered Status CIBSE/IHEEM VALUES & BEHAVIORS We are one team • We trust each other and work together
• We talk clearly and honestly. • We make every penny count. • We get better all the time We care • We are kind and compassionate.
• We take ownership and keep our word. • We are passionate, proud and committed. • We say thank you. We value people • We respect each other and our patients
• We embrace difference • We support each other • We say when we have done well and learn from mistakes OTHER REQUIREMENTS Able to fulfil Occupational Health requirements for the post (with reasona- ble adjustments, if necessary). Including clearance on blood borne virus- es, in compliance with Trust Policy.
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