2023-05-02 _RCB_v12

Training systems

Requirements for Certification / V12 2023-05-02

b. initial certification audits must always be physical visits, at least for the witnessing of training in the Stage 2 audit c. if a GWO standard or module has already been certified for digital learning delivery at any other site, the audit will focus on the qualification of the instructors and that the required equipment is in place for the digital learning delivery 7.2.2 In the case where a multi-site training provider has one single instructor (qualified to deliver a specific GWO standard or module across different sites), witnessing the instructor delivering the GWO standard or module is required only once 7.3 Methodology for Auditing a Multi-Site Training Provider Using Site Sampling: Surveillance (and Surveillance Re-certification) 7.3.1 All sites must be audited every year. For sites where an audit will not be conducted by the certification body in a specific year (according to the sampling plan) an internal audit (done by a GWO qualified internal auditor) must be conducted 7.3.2 When there is a central site, the central site always must always be included in the annual sampling plan 7.3.3 Sampling of sites to be audited annually by the certification body (external auditor) in each certification cycle is allowed according to the following scheme. The size of the sample shall be the square root of the number of sites: ( 𝑦𝑦 =√ 𝑥𝑥 ), rounded up to the next whole number, where y = number of sites to be sampled and x = total number of sites. Table 7.3.1 clarifies the number of required audits per year based on the number of sites

Required External Audits in the Two-Year Certification Cycle

Required External Audits in Each Year

Required Certification Cycles to Audit All Sites

Number of Sites

3-4 5-9

2 3 4 5

4 6 8

1

1 (5-6) or 2 (7-9)

10-16 17-25

2

10

2 (17-20) or 3 (21-25)

Table 7.3.1 – Number of required audits vs. number of sites

7.3.4 The site selection shall consider, among others, the following aspects:

a. results of internal site audits and management reviews or previous certification audits

b. records of complaints and other relevant aspects of corrective and preventive action

c.

significant variations in the size of the sites

d.

variations in shift patterns and work procedures

e. complexity of the management system and processes conducted at the sites

f.

modifications since the last certification audit

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