Training systems
Requirements for Certification / V12 2023-05-02
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Table 7.3.2 – Required audits vs. number of sites
7.3.13 When non-conformities (as defined in ISO/IEC 17021-1) are found at any individual training site, either through the organisation’s internal auditing or from auditing by the certification body, an investigation shall take place to determine whether the other training sites may be affected. In this instance, the certification body shall require the multi-site training provider to review the non-conformities to determine whether they indicate an overall management system deficiency applicable to other training sites. If this is found to be the case, corrective action shall be performed and verified both at the central function and at the individual affected training sites. If this is not found to be the case, the multi-site training provider shall be able to demonstrate the justification for limiting its corrective action to the certification body 7.4 Methodology for Auditing a Multi-Site Training Provider Using Site Sampling: Extension of Sites 7.4.1 On the application of a new site to join an already certified multi-site training provider, the site shall be audited by the certification body before being included in the certificate (this must be a physical audit). If a module planned to be delivered is already included in the multi-site certificate, additional witnessing of training is not required, and the audit will focus on:
a.
qualification of instructors
b.
equipment and physical resources; and
c. risk assessments for the delivery of the GWO standard or module
7.4.2 After the inclusion of the new site in the certificate, it shall be accounted for along with the previous ones when determining the total man-day allocation for future surveillance or re-certification audits purposes 7.5 Methodology for Auditing a Multi-Site Training Provider Using Site Sampling: Extension of Scope 7.5.1 If a multi-site provider wishes to offer additional GWO standards or modules, a specific extension of scope audit shall be conducted at least in one of the sites in which the new standards or modules are planned to be delivered. This must be a physical audit 7.5.2 If the GWO standards or modules are planned to be delivered in different training settings, an audit for each of the training settings shall be conducted 7.5.3 The audit will verify that the quality management system for the multi-site training provider supports the delivery of the new GWO standard, module or setting, specifically in regards:
a.
qualification of instructors
b.
equipment and physical resources; and
c.
risk assessments for the delivery of the new module
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