SERC staff will present up-to-date information on current topics of interest regarding compliance with NERC Reliability Standards and bulk power system reliability. This event will be of interest to operations, transmission, compliance, and training staff of registered entities within the SERC Region.
Q 3 Open Forum Webinar Agenda Brochure
July 27 , 2020 WebEx
Agenda
SERC is committed to providing training and non-binding guidance to industry stakeholders regarding emerging and revised Reliability Standards. However, compliance depends on a number of factors including the precise language of the Standard, the specific facts and circumstances, and the quality of evidence.
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Purpose : Provide SERC registered entities with an update on Reliability, Security and Regulatory developments, lessons learned, and key messages..
Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC Registered Entity Forum REF Steering Committee Speaker Bios Printable Agenda.
The agenda allows time for Q&A after each presentation. Therefore, times listed may vary..
Monday, July 27, 2020
Todd Curl - SERC Senior Manager Compliance Monitoring Rick Dodd - SERC Sr. CIP Compliance Specialist Todd Curl - SERC Senior Manager Compliance Monitoring
Welcome
2:00 p.m.
COVID-19 Update Appropriate Q&As / Event status / Forms.
2: 05 p.m.
2: 15 p.m.
COVID-19 effect on Monitoring
Click on speaker’s name in agenda.
Steve Rose - SERC O&P Auditor
FAC-008 Update
2: 30 p.m.
Dulce Plaza - SERC Legal Counsel
Executive Order on Securing the United States Bulk Power System
2.45 : p.m.
Hassan Hamdar - SERC Program Manager Events Analysis
3: 00 p.m.
The upcoming hurricane season: Restoration planning in a pandemic
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Agenda
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3: 15 p.m.
Risk Management & Communication
Gaurav Karandikar- SERC Manager RAPA & Technical Services
CIP Tools Working Group
Eric Howell - SERC Program Manager Critical Infrastructure Protection Todd Curl - SERC Senior Manager Compliance Monitoring
3: 30 p.m.
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Wrap Up
3: 45 p.m.
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WebEx Logon
The WebEx session will be recorded. The recording will be posted to the SERC website and will, therefore, become public.
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Join Webex meeting Meeting number ( 129 872 3004 ): Meeting password: serc Join by phone 1-408-792-6300 Call-in toll number (US/Canada) Need help? Go to http://help.webex.com
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Printable Agenda
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Participants will be muted upon entry. Please remain muted to eliminate background noise. Please send questions through the Chat feature. If your question is too lengthy to type, send a request through the Chat feature to be un-muted.
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2020 Outreach & Training Events
• Due to the COVID-19 pandemic, a review is being conducted regarding in-person attendance for all scheduled 2020 SERC outreach events. • Any updates or changes will be communicated via special email communications, the SERC Newsletter, on the website’s homepage SERC News feed, and social media. • The Event Details page for each event will also contain the latest information for that particular event. – Event Details pages are located under Outreach / Upcoming Events
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Antitrust
• It is SERC’s policy and practice to obey the antitrust laws and to avoid all conduct that unreasonably restrains competition. This policy requires the avoidance of any conduct that violates, or which might appear to violate, the antitrust laws. • It is the responsibility of every SERC member, every SERC member employee who participates in SERC activities, and SERC staff personnel who may in any way affect SERC’s compliance with the antitrust laws to carry out this commitment . • Participants in SERC activities should refrain from the following prohibited discussions when acting in their capacity as participants in SERC activities: – Discussions involving pricing information, especially margin (profit) and internal cost – Discussions of a participant’s marketing strategies – Discussions regarding how customers and geographical areas are to be divided among competitors – Discussions concerning the exclusion of competitors from markets – Discussions concerning boycotting or group refusals to deal with competitors, vendors, or suppliers • Any other matters that do not clearly fall within these guidelines should be brought to the attention of the SERC office.
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Confidentiality Policy
• Members of SERC committees may, in performing SERC functions, have to use information of a sensitive and commercial nature, including but not limited to that provided by SERC members and designated as “Confidential”, that SERC members customarily hold confidential and do not disclose publicly. • The SERC Confidentiality Agreement prohibits (i) the use of Confidential Information by Member Employees for other than SERC purposes and (ii) the disclosure of that information to any third party, unless disclosed to NERC pursuant to delegation agreement, or to a third party that has signed a Confidentiality Agreement with SERC. • If either you or your employer has not signed such an Agreement and/or your employer has not designated you as a Member Employee authorized to receive Confidential Information then you will not be given access to Confidential Information and you will be required to leave the meeting before any such information is disclosed, used, or discussed.
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Standards of Conduct
• The Federal Energy Regulatory Commission’s Standards of Conduct for transmission providers forbid a transmission provider from providing an undue preference or advantage to any person and require transmission providers to treat all customers in a not unduly discriminatory manner. • All participants in the SERC Identified Reliability Risk Team are expected to abide by the restrictions in the Standards of Conduct. • During any meetings, discussions, or other activities of the SERC Identified Reliability Risk Team, all participants should: – Refrain from disclosing non-public transmission function information, which includes any information related to day-to-day transmission operations and planning, such as transmission outages and constraints. – Refrain from discussing any non-public transmission customer-specific information. – If any non-public transmission function information or non-public customer information is disclosed during a SERC Identified Reliability Risk Team activity, the participants receiving that disclosure should not further disclose that information to any marketing function employees within their organizations or use any other person as a conduit to disclose such information.
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Acronyms
The master Acronym Reference Index is on the FAQ & Lessons Learned page of the SERC website under Outreach. It is updated following each outreach event.
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BCSI
BES Cyber System Information
BES
Bulk Electric System
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CCC
Compliance and Certification Committee (NERC Committee)
CFR
Coordinated Functional Registration (formerly Type 2 Joint Registration Organization “JRO”)
CIP
Critical Infrastructure Protection (Family in NERC Reliability Standards)
DC
Direct Current
DP
Distribution Provider (Function)
EAP
Electronic Access Point
ERO
Electric Reliability Organization
ESP
Electronic Security Perimeter
FERC
Federal Energy Regulatory Commission
GO
Generator Owners
GOP
Generator Operators
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Acronyms
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IRA
Inherent Risk Assessment
JRO
Joint Registration Organization
NERC
North American Electric Reliability Corporation
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O&P
Operations & Planning
PC
Planning Coordinator
PER
Personnel Performance, Training, and Qualifications (Family in NERC Reliability Standards)
PRC
Protection and Control (Family in NERC Reliability Standards)
Remedial Action Scheme or (NERC) Reliability Assessment Subcommittee
RAS
RBR
Risk-based Registration
RC
Reliability Coordinator (Function)
ROP
Rules of Procedure
RSAW Reliability Standards Audit Worksheet
TO
Transmission Owner (Function)
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Questions for SERC
Q&A Process
Entity Assistance
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Topic
• General inquiries / FAQ
Support@serc1.org
• Seminar & Webinar Topic Suggestions • Media inquiries
Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC Registered Entity Forum REF Steering Committee Speaker Bios
• SERC Membership • SERC Committees • SERC Compliance & Committee Portal/Committee related issues • Registration and Certification Issues
SERCregistration@serc1.org SERCComply@serc1.org
• Compliance monitoring methods:
o Self-Certification o Self-Report submittals o Compliance data submittals
• Enforcement and Mitigation
o Mitigation Plan submittals • SERC Compliance & Committee Portal-Compliance related issues • Reliability Assessment data reporting
RAStaff@serc1.org
• Reliability Assessment forms • Annual Voting Rights • Reliability Data Reporting Portal • Industry Subject Matter Expert (ISME) Program
ISME@serc1.org
• Submitting an ISME application • Event Reporting
Reporting_Line_Sit@list-serc1.org
• Situational Awareness • Events Analysis
SAEA@serc1.org
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Registered Entity Forum
If you have a question you would like to submit anonymously, you may do so by contacting one of the Registered Entity Forum Steering Committee members. Registered Entity Forum (REF) sessions are generally held during SERC seminars. However, REF Steering Committee members are gracious enough to assist registered entities within the SERC Region throughout the year. For your information, the REF is open to participation by all entities registered in the SERC Compliance Registry, regardless of membership status in SERC. The purpose of the REF is to promote compliance excellence, elevate the collective compliance culture, and strengthen reliability among all SERC Region registered entities. The REF is a self-directed forum that provides a safe harbor for registered entities to (1) exchange information, (2) share lessons learned, (3) discuss compliance issues of interest and importance, and (4) generate concerns and questions to be provided to SERC staff regarding compliance with SERC and NERC reliability rules, standards, and regulations. The REF Steering Committee is comprised of representatives from registered entities, and members are elected by the registered entities. Positions include representatives with both CIP and Operations & Planning expertise. If you would like to be on the committee, elections are held each fall. REF Steering Committee members are prohibited from disclosing to SERC the names of registered entities whose concerns or questions are discussed with SERC staff members. Should you have questions or topics that you would like to discuss with them, please feel free to contact the committee members listed on the CIP or Operations & Planning links above. Responses to previously submitted questions are available on the SERC website. From the SERC home page, select Outreach / Q&A and Lessons Learned. The REF Charter is posted to the SERC website. From the SERC home page, select Outreach / Registered Entity Forum. Elections are held each November, and committee members serve a two-year term.
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REF Steering Committee
O&P Committee Member
CIP Committee Member Jennifer Blair, Compliance Specialist LG&E and KU Energy, LLC jennifer.blair@lge-ku.com
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Brad Arnold, Manager, Policy & Compliance Ameren Missouri barnold@Ameren.com John Babik, Director Electric Compliance JEA babijj@jea.com Greg Davis, Regulatory Compliance Manager Georgia Transmission Corporation Greg.davis@gatrans.com Sarah Snow, Manager of Reliability Compliance Cooperative Energy ssnow@cooperativeenergy.com Bill Thigpen, Supervisor of Compliance Support PowerSouth Energy Cooperative bill.thigpen@powersouth.com Ryan Ziegler, Reliability Compliance Specialist Associated Electric Cooperative, Inc. rziegler@aeci.org
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Brandon Cain, CIP Compliance Assurance Manager Southern Company pbcain@southernco.com Eric Jebsen, PE, Senior Regulatory Engineer Exelon Generation eric.jebsen@exeloncorp.com
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Rick Dodd, CISSP, MSCIS, MBA
SERC Reliability Corporation Senior CIP Compliance Specialist
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Rick Dodd joined SERC on July 1, 2019 as a Senior CIP Compliance Specialist. Rick works in the Risk Assessment and Mitigation team specializing in Critical Infrastructure Protection responsible for implementation of the SERC Compliance Program that assesses overall entity risk within the SERC Region. In addition, he works as a single point of contact with entities to perform specific inherit risk assessments (IRAs) and internal controls evaluations, as well as to review, accept, track, and verify the entity’s Mitigation Plans pertaining to issues or violations of NERC Reliability Standards. Rick has over 38 years of management and technical experience in all aspects of IT and Information Security. Prior to joining SERC, Rick worked with FRCC as a Sr. Risk Assessment and Mitigation Specialist for more than six years as a team member performing similar functions. Prior to joining FRCC, he was a senior member of an Energy Practice consulting team for five years, participating on NERC working groups and numerous client engagements relevant to the CIP Reliability Standards and NEI 08-09, Revision 6 including engagements at numerous registered entities across most of the Regions. While his expertise is broad in all aspects of the CIP Reliability Standards, he has written many highly regarded compliant incident response and recovery plan documents commensurate with the culture and needs of utility clients. His training capabilities are enhanced from his role as an instructor, as he brings more than 10 years of experience as an instructor for diverse curriculum in both classroom and online settings for IT and business subjects. He started his career in the telecommunications industry with Verizon Data Services (formerly GTEDS) gaining extensive knowledge and experience in developing, implementing, and administering scalable multi-tiered, information security, state-of-the-art data warehouse, decision support, document management, Internet website, access administration, and billing systems using the full SDLC. He has demonstrated expertise in gathering business requirements, business process analysis, setting policies
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and standards, trouble shooting, tuning, and system evaluation. During his tenure with Verizon Data Services, he also managed an Information Security team of more than 30 employees. The wide versatility in multiple computing environments, with a strong understanding of object- oriented technologies, web services and workflow technologies along with BPMN, UML, and Use Case Methods, complements the needs of the team. He has directed and participated in the selection of hardware and software, building proof-of-concept/pilot projects aiding in deployment of enterprise-wide systems. Rick is a Certified Information Systems Security Professional, and holds a Master of Science in Computer Information Systems, a Master of Business Administration, and a Bachelor of Science in Professional Management from Nova Southeastern University, Ft. Lauderdale, FL.
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Todd Curl
SERC Reliability Corporation , Senior Manager of Compliance Monitoring
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Todd is currently responsible for managing all areas of Compliance Monitoring (in both Operations & Planning and Critical Infrastructure Protection areas). Previously he was Manager of Compliance Programs which included Registration & Certification, Compliance Investigations, and Compliance Outreach. Todd joined SERC as an O&P Compliance Auditor in 2010, with about 29 years in the electric utility industry. Before joining SERC, Todd was a Senior System Operator at Southern Company’s Power Coordination Center in Birmingham, Alabama. Primary responsibilities included providing real-time monitoring and control decisions and direction for the 24/7 operation of the Southern Company bulk power system balancing area. He also was responsible for various aspects of reliably operating the bulk power system in a coordinated manner with the four Operating Company transmission control centers, generation operations, and neighboring utilities. He worked with a team of NERC certified operators balancing generation with load, keeping the transmission system reliable, and ensuring correct interchange power flows with neighbors. Todd also spent 10 years on Southern Company’s energy trading floor as an Energy Coordinator, providing economic evaluation and negotiation of next-hour power sales and purchases, and arranged for scheduling of transactions in a real time 24/7 operation. Todd also spent 17 years with Georgia Power Company as a Transmission Operator in Atlanta, and a Substation Maintenance electrician.
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Todd has a Bachelor of Science degree in Business Administration, and an Executive Certificate in Organizational Leadership from the University of Notre Dame. Todd is also a NERC Certified System Operator with the Reliability Coordinator certification since 1999. Todd has also completed NERC Audit/Certification Team Leader training, and Compliance Investigations training.
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Steve Rose
SERC Reliability Corporation O&P Auditor
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Steve joined the O&P Compliance audit team at SERC Reliability Corporation in July 2019. Steve works as a member of the Audit Team and participates in O&P Compliance Audits. Before joining SERC, Steve worked at City Water Light & Power (CWLP) in Springfield, Illinois, where he spent over 17 year in various roles. He participated in all aspects of O&P and CIP Audits for assessment of Reliability Standards. Steve began his career at CWLP as a Planning Engineer in the CWLP Planning Department. He was responsible for the daily, near term, and long term planning models, MISO Generator Interconnection LGIA, and assessments. Steve also participated in an engineering orientation rotation which included training in each of the following departments in one year increments: Distribution, Substation, and Relay Departments. Later, Steve supervised the CWLP Planning Department including the preparation of the CWLP budget projections for energy, demand, fuel, wholesale sales, and purchases. He also participated in the NERC and SERC audits for CWLP as the Planning representative. Most recently, Steve was the Superintendent of Compliance where he developed, implemented, and monitored the CWLP Internal Compliance Program. He supervised the Compliance Department to ensure to achieve compliance with NERC and SERC Standards. Steve was also the CIP Senior Manager from 2013-2017 and participated in the transition from NERC Cyber Security Standards Version 3 to Version 5.
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Prior to CWLP, he held the position of General Engineer at the former NERC Region Mid America Interconnected Network (MAIN), now Reliability First. For two years Steve was responsible for performing daily ATC, CBM, and TRM studies for the member control areas for real-time situational awareness and ATC. He also served as lead representative for MAIN in the Multi-Regional Modeling Working Group (MMWG) Prior to beginning his career in the electric industry, Steve was in the United States Marine Corps for 5 year where he was an I-Level avionics technician on the F/A 18 Hornet. Steve has a B.S. in Electrical Engineering from Southern Illinois University Steve is a NERC Certified Reliability Coordinator since 2012 Recently he completed the following certifications: COSO Internal Control Certificate – IIA 2019 COSO Enterprise Risk Management Certificate – IIA 2020 He previously completed the NERC Fundamentals of Auditing course, NERC ATL Training, NERC Crucial Conversations Training, and was a member of a NERC Audit Readiness Team, NERC audit pool, and SERC ISME. Steve is also a member of the Institute of Electrical and Electronic Engineers since 1997.
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Dulce Plaza
SERC Reliability Corporation Legal Counsel
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Dulce returned to SERC as Legal Counsel in the Legal and Enforcement departments. Prior to rejoining SERC, Dulce acted as a litigation associate in one of Charlotte’s prominent insurance defense firms. Dulce’s passion for regulatory and compliance matters stemmed from the time she spent as a legal intern for a large utility company from 2012 – 2013, and for SERC from 2013 – 2014. Dulce is an active member in the ERO Enterprise Enforcement Group (EG), and recently took on the role of Co-Chair on the EG Risk Alignment project team. She also volunteers her time with the Mecklenburg County Bar (MCB), where she is serving a three-year term on the MCB Board of Directors and has been serving on the MCB’s Diversity and Inclusion Committee’s Pipeline Programming subcommittee since 2015.
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Hassan Hamdar
SERC Reliability Corporation Program Manager Events Analysis
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Hassan Hamdar joined SERC in July of 2019 after the transition of FRCC into SERC. Hassan worked in various roles at FRCC for over 11 years. His main focus at FRCC was event analysis and situational awareness but he was also responsible for misoperations reporting and system operator training. Hassan has a Bachelor’s of Science in Electrical Engineering from the University of South Florida and a NERC Certified System Operator.
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Gaurav Karandikar, MS
SERC Reliability Corporation Manager, RAPA & TS Gaurav Karandikar is the Manager, Reliability Assessment, Performance Analysis, and Technical Services with SERC Reliability Corporation. Mr. Karandikar has been with SERC for more than four years. The reliability assessment, performance analysis, and technical services group is responsible for providing value- added services to the SERC entities by engaging in a collaborative environment through various technical committees and their subgroups. Mr. Karandikar has over twenty years of industry experience with Siemens PTI, Ameren Services, and Alstom. Mr. Karandikar has a Master’s of Science in Electrical Engineering with a concentration in Power Systems from Missouri University of Science and Technology, Rolla, Missouri. Mr. Karandikar has a Bachelor of Science degree in Electrical Engineering from Malviya National Institute of Technology, India. In addition, Gaurav is a senior member of IEEE and has a Leadership Certificate from Cornell University.
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ERIC HOWELL
SERC Reliability Corporation Program Manager, Critical Infrastructure Protection
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Eric Howell is the Program Manager, Critical Infrastructure Protection responsible for the SERC CIPC including the Physical Security Subcommittee and now starting the CIP Tools Working Group. Eric came to SERC from Georgia Systems Operation (GASOC) where he was responsible for the CIP infrastructure and compliance that encompassed the Energy Management Systems (EMS) monitoring and controlling the grid resources for Georgia Transmission, Oglethorpe Power and their member coops. He has also designed and implemented interfacing and communications for GE turbines around the world allowing them to communicate with the Monitoring and Diagnostic Center in Atlanta, GA. Over his career he has had the opportunity to work in many industries including teaching the hardware, software and physics of Magnetic Resonance Imaging. He designing and implementing network and computer infrastructures for financial processing companies, heavy equipment manufacturing companies, communications companies, and international governments. Throughout his career Eric has had the opportunity to work with and interact with people and cultures around the world as he brought technology and then taught the skills to maintain this technology.
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