Additional Responsibilities: To assist the letting agents and other professionals / representatives appointed or representing the Client / Owner or Managing Agents in the execution of their transactions / tasks. This may include amongst others providing plans, communicating data, co-ordinating the site visits, assessing shop fit-out / alterations proposals, entertaining prospective tenants, providing data including pedestrian footfall and undertaking any other reasonable tasks deemed necessary by the Portfolio Manager or the Clients / Owners from time to time and as required in order to achieve the investment objectives of the Estate. To act as spokesperson for the Estate on local issues in the local media in conjunction with the Head of Marketing, Retail and Tenant Engagement and the marketing team and in line with the Clients media policies. In the event of any works, to liaise with any such Development Management team and provide strategic input. The disclosure of all confidential information to third parties is to be authorised in advance. Key Requirements - Management experience gained within a high profile Shopping Centre and mixed use environment. - BCSC Shopping Centre Management Diploma - Proven experience in Service Charge Management - Experience of working in a busy, demanding and pressured environment with the ability to quickly resolve all centre issues maintaining the credibility of the individual Estate and the Estate brand. - Sound business acumen including awareness of centre retailers and commercialisation. - Relevant safety training, and a working knowledge of health and safety legislation with practical experience in the implementation of procedures. - Strong people management skills in recruitment, training and performance management. - Excellent communication skills that are effective at all levels and presentation skills appropriate for a wide range of situations. - Proven leadership skills, with the ability to achieve results through others. - Proven experience on all security matters. - Ability to work closely with other senior colleagues within which key roles are shared and with the ultimate Client.
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