securely, including names, initials, and unique identifiers. Please do remember that the purpose of the reflective notes in the Support App is to reflect on the MHFA conversation you had and how you feel about it. You should not be using it to take a direct log of the conversation, but instead use it as a tool for reflection and growth in the role. In some situations, a young person may refuse to speak to a Youth MHFAider unless they promise total confidentiality upfront. Youth MHFAiders should not promise to keep threats to a person’s safety a secret. Communicate to the young person that you are there to support them but can only do so if they let you know what’s happening for them – and that part of supporting them is to ensure they remain safe.
An adult is sat in a chair and facing away from the viewer. They are blurred and their face cannot be seen. They are listening to the pre-teen in the previous image.
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