Job Description
Duties and Responsibilities • To assist the Associate Director of Capital Projects and the Deputy and Executive Director of Estates with short, medium- and long-term strategic objectives and priorities; providing relevant background data as appropriate to support the decision- making process. • To manage the Programme Coordinator to ensure that the programme is always updated. • To manage the delivery of the business case programme ensuring that business cases are on time and at the required quality. • Manage the project administration resource for all projects utilising internal and external (where required) resources. • To work alongside colleagues to implement the aims and objectives of Estates and Facilities Directorate. • Compile data and information for reports, annual reports and presentations. • Manage the Programme ensuring that all project managers are aware of key milestones and maintaining up to date information. • Manage the Programme to ensure all relevant policies are adhered to and where appropriate reported against, including Sustainability, Net Zero, Equality and Diversity, Health and Safety etc. • Ensure Programme delivery remains legally compliant with key risk management processes maintained. • Monitor deadlines and liaise with team members to ensure target dates are met. • Establish and maintain an up-to-date programme of project works for the Estates and Facilities Directorate. • Manage the delivery of project management quality standards by
championing standardised delivery processes, to include establishing gateway reviews and relative governance, document management, timely dashboard reporting, cyclical project health checks, monitoring procurement activities, monitoring risk and overseeing budgets, to enable the Estates and Facilities Directorate to develop a professionalised and consistent approach to project management. • Work closely with the Marketing and Communications team regarding the content for the University of Greenwich website and the dissemination of information relating to Capital Projects. • Manage and review activity associated with the Estates and Facilities Directorate, acting as a focus point for all process enhancement, including cascading information to the wider university community, ensuring the process meets best practice. • Oversee the portfolio of short, medium- and long-term strategic objectives, priorities and initiatives, by liaising with key Faculty and Directorate stakeholders to identify specific improvement opportunities to enhance the student experience and operational efficiency. • Maintain clear relationship with the central strategic programme office ensuring all reports and presentation are ready for key meetings/governance (Finance committee, business case committee, MCPG and Capital Board) • Ensure that resource and staffing needs are proactively met by contributing to the work of the team on an as and when needs basis. • Responsible for maintaining a holistic approach thus allowing a consistent programme oversight ensuring all project delivery aligns with overarching strategic goals.
Job Title Head of Programme Management Office
• Associate Director of Property & Space • University Executive Stakeholders • Contracted Service Providers • Senior project managers • Relevant sector networks such as Historic England, Greenwich Foundation, the relevant local planning authority and Royal Borough of Greenwich. • Estates & Facilities staff as well as associates (One University governance group, Greenwich Students’ Union, Faculty Operating Officers) This role profile is non-contractual and provided for guidance. It will be updated and amended from time to time in accordance with the changing needs of the University and the requirements of the job.
Department Estates and Facilities Directorate
Role reports to Associate Director of Capital Projects
Direct Reports Projects Coordinator/Projects Administrator
Key Contacts • Executive Director of Estates and Facilities • Deputy Director of Estates and Facilities
Purpose of role
As part of the Estates and Facilities Delivery Team, the Head of Programme Management Office (Estates & Facilities) will be responsible for the programme creation, co-ordination and support across the individual client project leads/senior project managers for all project related activities and strategic capital maintenance projects whilst ensuring a holistic oversight and governance of established and contracted outsourced and general support for the Estates & Facilities service at all times. The Head of Programme Management Office (Estates & Facilities) will manage the delivery of the business case programme ensuring that business cases are on time and at the required quality. Maintain clear relationship with the central strategic programme office ensuring all reports and presentation are ready for key meetings/ governance (Finance Committee, Business Case Committee, MCPG and Capital Board/ others). The Head of Programme Management Office (Estates & Facilities) is to lead the Programme Coordinator to support across the capital programme the individual client project leads for all project related activities, process, and structure to achieve the strategic coordination of capital and maintenance projects. Ensuring a holistic oversight, adherence to relevant university policy and strategy requirements and governance of established and contracted outsourced and general support for the Estates & Facilities service at all times.
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