ESG REPORT 2024
CONTENTS
01 — Overview
03 — Moda Group ESG
05 — Next Generation Communities
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— In conversation with Johnny Caddick and Tony Brooks — Who we are — 10 years of Moda
— Our ESG landscape — Stakeholder engagement — Partnerships and accreditations
— Resident sustainability — Social value — Group community impact
04 — Next Generation Spaces
06 — Next Generation Moda
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02 — 2024 Highlights
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— Environmental sustainability — Reducing environmental impact
— Team sustainability — Governance sustainability
— Our 2024 ESG achievements
01
IN CONVERSATION WITH JOHNNY CADDICK & TONY BROOKS
“As we celebrate 10 years of Moda and launch our latest ESG report, we’re taking a moment to reflect on the past year—our business growth, the progress we’ve made, and how far we’ve come since introducing our Next Generation Strategy in 2022.”
“We now have an operational portfolio of 3,492 homes, with 1,900 more under construction.”
“Creating thousands of much-needed, high-quality new homes in key locations across the UK, we take our role seriously as the long-term custodians of the communities in which we operate and understand that creating a lasting impact for generations to come is essential.” “With social impact at the forefront of this, we launched our Social Value Strategy and portal this year so that we can have deeper visibility and ownership for the value we are adding
back into our communities from day one of construction all the way through to welcoming our first residents by helping to support existing communities, fostering new public-private partnerships and working on placemaking and cultural activations that enhance existing locations.” “Additionally, our GRESB development score has once again improved significantly and this year we have included operations within the assessment for the first time. Both areas of the business are impressively above global and peer average as we continue to make progress on the sustainability of our developments while delivering exceptional places and experiences for our communities.”
“We also continue to champion the global Fitwel certification system as we drive our neighbourhoods to achieve the maximum 3-star rating in construction and operation. With the addition of Hove Central in Hove and Holland Park in Glasgow, we now hold 6 x 3-star neighbourhoods.” “Looking forward, while we are making good progress on our 2025 Next Generation Futures goals, the year ahead will be the final year of our current strategy with a strong focus on ensuring we achieve our commitments. This will be done alongside continually looking for ways to enhance the communities we operate in and to safeguard the future of the planet.”
OPENS 2025
CASA, VISTA PARK Glasgow | 156
MODA, THE MCEWAN II Edinburgh | 139
MODA, THE MCEWAN Edinburgh | 524
MODA, HOLLAND PARK Glasgow | 433
OPENS 2025
NOW OPEN
MODA,NEW YORK SQUARE Leeds | 515
CASA, NORTH VALLEY Nottingham | 114
MODA, THE LEXINGTON Liverpool | 325
CASA AT WESTMOOR GRANGE Doncaster | 100
CASA,ABBEY COURT Leeds | 223
OPENS 2025
OPENS 2025
MODA, ANGEL GARDENS Manchester | 466
MODA, GREAT CHARLES STREET Birmingham | 722
MODA, EMBASSY BOULEVARD London | 467
NOW OPEN
NOW OPEN
MODA, LOUDON’S YARD Birmingham | 398
CASA AT TULACH Wigan | 93
MODA, HOVE CENTRAL Brighton & Hove | 564
MODA, THE MERCIAN Birmingham | 481
To know where we are going, we must understand where we came from... 10 YEARS
OF MODA
02
2024 HIGHLIGHTS
“This has been an exciting year at Moda with many key ESG achievements, including the launch of our award-winning Social Value Portal that allows us to track all the positive economic, social and environmental impact we have brought to our communities over the past ten years. Additionally, with an estimated 40% of global carbon emission being emitted from the built environment alone, we have further committed to our sustainability goals and reducing our environmental footprint. This year, in addition to our Development Net Zero Road Map, we have expanded our reach in order to quantify our operational carbon emissions and identify opportunities for significant reductions. These outcomes will be used to set robust targets that will be developed into a long-term, comprehensive action plan in 2025.”
“At Moda, we are lucky to be uniquely positioned to enhance our local communities by including environmental and social considerations into our design, build and operations, which has been evidenced by our many achievements and accreditations this year. Our people are fundamental to our success
and we aim to provide a welcoming and inclusive workplace that values hard work whilst fostering professional and personal growth. We have demonstrated this commitment through the launch of our Moda Training Academy, ensuring 100% of the team have their annual reviews and ensuring the team are heard through two annual surveys a year. Moda’s ethos and culture remains a point of pride, expressing itself through our customer experience and continuing to propel the Moda brand forward.”
DAN BROOKS Moda Group Executive Director
OSCAR BROOKS Moda Group Executive Director
2024 ESG ACHIEVEMENTS
£1.2BN Social Value over 10 years — £57M Social Impact £97M Environmental Impact £1.1BN Economic Impact
150+ Apprentices across developments
LAUNCHED Social Value Strategy, data collection app and portal
Champion status (6 x 3-Star neighbourhoods)
£25K+ raised, sponsored and donated to charity
LAUNCHED the Moda Training Academy programme
Green Star organisation
57 volunteer days (up 30% on previous year)
10+ young women with an interest in the property industry mentored
300+ wellbeing events
40+ Awards
90% WASTE diverted from landfill in construction
NET ZERO ROADMAP in operations
LAUNCHED Pathways to Property mentoring programme
University of Cambridge research partnership
Championed social value in the Places for Life Pavilion
ESG 03
What a brilliant year of all things ESG at Moda! We launched our Social Value Strategy, portal and app covering all of our neighbourhoods from development right through to operations allowing us to have transparent data of our economic, social and environmental impact across the group. Additionally, we received a Gresb certification across the group to be
truly proud of, successfully launched our mentoring programme to encourage more women into the construction industry, launched our Net Zero Carbon roadmap in operations while ensuring we are closing in on targets for development and, importantly, remain focussed on achieving our Next Generation Future goals and commitments in our final year of the current strategy. Off the back of this, we have spent this past year focussing on reducing our embodied and operational carbon levels, hiring locally, offering skills, training and real career opportunities while promoting physical, mental, social and financial wellbeing for both our residents and our team. None of this would be possible without our exceptional team and engaged stakeholders for the vital role they play in supporting our ESG agenda - a big thank you for the collective expertise, commitment and passion you add to this journey. Looking forward to 2025, I am confident that Moda will achieve its constantly evolving and ambitious ESG commitments while continuously doing more to support a more sustainable and resilient society.”
TARRY DEPLEDGE Head of ESG and ESG Working Group Member
OUR ESG LANDSCAPE STRATEGY/ MATERIAL PRIORITIES/ COMMITMENTS FOR THE YEAR AHEAD
At Moda, our Next Generation Futures ESG strategy continues to drive our business to create positive environmental, societal, and organisational impact.
Founded on insights from our materiality assessment, in which we identified topics with the greatest impact on our business and our stakeholders, and aligned with the United Nations Sustainable Development Goals (SDGs), our strategy goals and targets are set in line with our three pillars; Next Generation Spaces, Next Generation Communities and Next Generation Moda. In the year ahead, as our business continues to grow, our efforts will continue to focus on achieving and exceeding our goals.
UNITED NATION GOAL ALIGNMENT
NEXT GENERATION FUTURES STRATEGY
NEXT GENERATION FUTURES COMMITMENTS
PROGRESS
Achieve operational net zero carbon by 2030 → Achieve energy usage of < 35 kWh m2/year/gross internal area internal area → All developments to carry out an embodied carbon assessment while working towards LETI targets Reduce our environmental impact → 100% smart utilities monitoring so residents can better manage their consumption → 0 single-use plastic in communal residential areas → 80% of waste to be diverted from landfills on construction projects → 100% of buildings with car parks to include active EV charging points
NEXT GENERATION SPACES
Reducing our environmental impact using innovative practices to ensure our planet thrives for future generations.
CONTINUES OVERLEAF...
UNITED NATION GOAL ALIGNMENT
NEXT GENERATION FUTURES STRATEGY
NEXT GENERATION FUTURES COMMITMENTS
PROGRESS
Provide access to career opportunities and local employment → 150 people supported in apprenticeship and training programmes → 100 people employed from our local communities and face employment difficulties Improve the health and wellbeing of our communities → 150 events to promote physical, mental, social, and financial health to Moda residents → 80% wellness score from our residents Directly engage with our local communities → 100% silver or higher on the Considerate Construction Programme → 300 days volunteered by our Moda team members → £750K raised for local charities across the Caddick Group Increase team diversity and inclusion → 90% team taking part in the annual employee engagement survey → 0% gender pay gap → 100% score for positive team inclusivity Promote professional training opportunities and personal development → 100% team members to have training and development plan → 15 apprentices in Moda’s operations management → 100% taking part in annual ESG training Improve team health and wellbeing → 20 health ambassadors across our office, residential and onsite locations → 8/10 wellness score using Utopi and wellbeing surveys → 20 events to promote physical, mental, social and financial health
NEXT GENERATION COMMUNITIES
Working with our team, residents, communities and stakeholders to support people to live happier and healthier lives.
NEXT GENERATION MODA Ensuring our business strategy is aligned to support the long-term success of Moda.
STAKEHOLDER ENGAGEMENT RESIDENTS Our residents increasingly want their homes to have a lighter impact on the planet and therefore our neighbourhoods are carefully designed to promote a healthy and comfortable lifestyle; with state of-the-art facilities and services including gyms, sports pitches and partnerships with leading health and fitness providers.
We work with our stakeholders to take a collaborative and inclusive approach to community building. Every step of the way, we ensure that the views and needs of our stakeholders are considered. We embed ESG into the heart of our business through a number of groups:
We regularly consult with residents on sustainability so we can understand their needs and preferences. As well as regular face-to-face interactions with our teams, we undertake a bi-annual resident survey and regular HomeViews survey. It’s a two-way conversation and we respond to our residents in our ‘You Said, We Did’ communications.
We want all team members to understand how their role supports our progress towards the Next Generation Futures strategy. Team members at Moda receive regular monthly updates on our ESG programme and actions; two annual ESG training sessions, all individuals are encouraged to get involved through internal communications, events, and other company initiatives. We also offer all team members a Volunteering Day, where they are paid to spend time in our communities working with local charities or schools. We measure our performance through our twice-yearly employee engagement survey and feedback to the team on the changes we make as a result of their comments.
TEAM Our people work together to deliver our purpose and great outcomes for our various stakeholders.
COMMUNITIES The places in which we live, work, and develop where we can help make a positive difference. INVESTORS Individuals and organisations which own equity shares and debt in the assets we develop and operate..
We have launched our Social Value Strategy and in-house portal, completed our 2024 ongoing commitment to our women’s mentoring programme, selected our Group and Neighbourhood Charity partners for the year and embedded volunteering into team personal reviews.
We provide regular ESG reporting to support our investors in meeting their own ESG strategies and targets. Regular meetings with members of our ESG Working Group helps investors understand our sustainability goals and the actions we take to achieve them.
LOCAL AUTHORITIES Local Authorities work with local people and partners, such as local businesses and other organisations, to agree and deliver on local priorities. SUPPLIES & INDUSTRY PARTNERS Moda is proud to work with a wide and diverse group of suppliers and partner organisations that operate in line with our values and strategy.
We consult directly with local authorities and communities to ensure that we consider their needs and views at every stage. Creating value for the local area is central to our sustainability planning; we do this through community investment, infrastructure development and building long term local partnerships.
Our Sustainable Procurement Policy provides a foundation for both new and existing suppliers to ensure business partners are aligned to Moda procurement values.
PARTNERSHIPS & ACCREDITATIONS HEALTH & WELLBEING PARTNERS
TECHNOLOGY PARTNERS
ESG PARTNERS
LIFESTYLE PARTNERS
CUSTOMER SERVICE PARTNERS
ACCREDITATIONS
04 ENVIRONMENTAL SUSTAINABILITY NEXT GENERATION SPACES
“Throughout our building design process, we prioritise health and sustainability to create lasting value for future communities. Our responsibility goes beyond reducing Greenhouse Gas (GHG) emissions in design, construction, and operation—we take this role seriously, ensuring our developments leave a positive, lasting legacy.”
ESG CERTIFICATIONS To demonstrate our long-term commitment to ESG, we align ourselves to various accreditations, with self-imposed targets, which transparently assess the management of our environmental, social and governance aims.
CHRIS TRUNKFIELD Senior Design Executive and ESG Working Group Member
Target 100% BREEAM Excellent on PBSA and co-living
100% Contractors to achieve Silver or higher on the Considerate Constructors programme
Top Level 3-Star Fitwel targets across all projects in progress
B or Higher EPC Rating
100% Home Quality Mark Level 4
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livethemodalife
MODA GROUP ESG DESIGN & CONSTRUCTION STANDARDS
HELPING TO CHANGE BEHAVIOURS WITH MODA & UTOPI
SUSTAINABILITY CERTIFICATIONS Fitwel, Home Quality Mark, BREEAM
OPERATIONAL CARBON Energy Strategy, EPC Rating, Onsite Renewables, Operational Carbon Targets, Whole Life Carbon Assessments, Embodied Carbon Targets, Circular Economy EMBODIED CARBON Waste in Construction, Responsible Demolition NET ZERO CARBON Design Development Tracker, Net Zero Feasibility
Along with our partner Utopi, we have introduced smart building technology across all Moda neighbourhoods with the aim of better understanding patterns of resident behaviour to enable us to take data-led action to operate more sustainably. With over 250 million data points from multi sensors throughout the buildings and external data feeds, we can measure hourly performance on an apartment-by- apartment basis.
Go full Grinch mode this Christmas! 🎄 Set your heating to ‘holiday mode’ when leaving town and turn that thermostat down 👇 Did you know on average empty apartments run at 19°C with some running at 22°C... Despite them being empty?! ⚡ Just think of the immense amounts of energy we could be saving… ⚡️🔋 Holiday mode on... Heating off! ❌ #livethemodalife #modaliving #btr #holidaymode #heatingoff #nextgenerationfutures
CLIMATE RESILIENCE Adaption to Climate Change, Sustainable Urban Drainage
WATER CONSUMPTION Portable Water Usage, External Portable Water Usage, Efficient Fittings HEALTH AND WELLBEING Health and Wellbeing feature guide TECHNOLOGY Metering Strategy, Utopi Multisensors
FITWEL CHAMPION STATUS This status has been awarded to Moda as we continue to lead change by committing to use Fitwel for our growing portfolio, applying exceptionally high standards from the world’s leading certification system for healthy buildings and communities. Fitwel has already awarded the highest accreditation of 3-Star to six of our neighbourhoods, making Moda a world leader in certifications.
3-STARS AT 6 NBHDS
BIODIVERSITY Biodiversity Net Gain, Ecological Risks & Opportunities SOCIAL VALUE Sustainable Procurement Policy, Community Engagement, Community Activities, Responsible Construction
REDUCING ENVIRONMENTAL IMPACT NEXT GENERATION SPACES
NET ZERO ROADMAP — DEVELOPMENTS
“As a pioneer of technology and positive change across the rental landscape, Moda continues to look beyond a one-size fits-all approach by truly understanding the needs and diversity of our residents and communities. This, combined with our focus on sustainability, allows us to tailor our spaces to help people to live better lives.”
During our carbon modelling exercise, we found that a reduction in operational and embodied carbon will be critical for us to achieve a low-carbon future. Embodied carbon emissions make up 88% of our carbon footprint and therefore setting ambitious targets for our new developments will provide us with the greatest opportunities to meet our goals. To effectively do this, we have come up with a series of targets and actions to reduce our emissions over the next 60 years. We have set our targets based on the performance and potential improvements from our existing buildings, industry guidance such as The London Energy Transformation Initiative (LETI), the Royal Institute of British Architects (RIBA) and the UK Green Building Council (UKGBC), as well as modelling within our roadmap. To make our Carbon Strategy a success, it’s crucial that everyone within the business plays their part and considers our carbon impact during design, construction and operation.
CARL WOOD Director of Projects and ESG Working Group Member
3500
3177
Sum of Upfront Carbon (kgCO 2 ) Sum of Whole Life Carbon (kgCO 2 e/m 2 )
3000
RIBA/LETI 2025 (whole life carbon) RIBA/LETI 2030 (whole life carbon) LETI 2020 (upfront embodied carbon) LETI 2030 (upfront embodied carbon)
2500
2000
1599
1593
1500
1414
969
1000
891
862
833
688
640
614
601
563
468.75
501
478
500
425
422
396
N/A
0
New York Square
The McEwan (Phase1)
Hove Central
Loudon’s Yard
Great Charles Street
SOYO A
SOYO D
Heworth Green
Lancefield Quay (Phase1)
Upper Brook Street
OPERATIONAL CARBON BTR Operational Carbon Assessment and Operational Carbon (TM54) assessments are carried out on all Moda projects in development since 2022. This enables us to understand the projected EUI (Energy Usage Intensity) and Carbon Intensity of our developments, which is fed back into the future design process.
EMBODIED CARBON Embodied Carbon Assessments are carried out on all Moda projects in development since 2022. The embodied carbon graph lists the results of upfront carbon, which includes results from projects currently in development, including ‘as built’ results from completed projects. We have set interim targets and work closely with our design teams to reduce embodied carbon, using LETI and RIBA guidance, as well as our previous development assessments.
NET ZERO ROADMAP — OPERATIONS
TOTAL EMISSIONS PER LOCATION
MODA CORPORATE
MODA LIVING
Moda Group is committed to our sustainability goals and reducing our environmental footprint. Therefore, this year in addition to our Development Net Zero Road Map, we have expanded our reach in order to quantify our operational carbon emissions and identify N
Harrogate
The Lexington Angel Gardens New York Square The Mercian
The McEwan
Total kgCO₂e
1806.34
6,145.9
12,083.0
4,960.8
9,671.5
10,335.6
HARROGATE
4%
14%
27%
11%
21%
23%
opportunities for significant reductions. These outcomes will be used to set robust targets that will be developed into a long term, comprehensive action plan.
Total kgCO₂e per bed
19
26
10
20
22
OUR REPORTING BOUNDARIES
DEVELOP The project management of Moda’s design and construction activities is carried out in- house at various corporate offices across the UK (Harrogate, Manchester, London). In Harrogate, Moda has a suite within a serviced office. Emissions arising from this office are reported under Scope 1 and 2. In Manchester and London, Moda has a small number of hot desks within co-working offices. Emissions arising from these offices are classified as Scope 3.
BUILD The buildings are delivered by principal contractors and their sub-contractors, which results in Moda’s most significant emissions; these upstream emissions are outside of Moda’s direct operational control and will therefore be reported under Scope 3.
OPERATE Moda’s operational activities within Landlord areas of completed buildings are managed by our asset management teams. These emissions are therefore reported as Scope 1 and 2 emissions. Any energy generated through equipment installed on site will be reported within Scope 2 emissions. We will also report on emissions outside of our operational control, but which influence or are influenced by our operational activities. These emissions will be recorded under Scope 3 emissions.
REPORTING PERIOD The reporting period for Scope emissions aligns with our financial reporting cycle. This ensures consistency, comparability, and transparency in tracking and managing greenhouse gas (GHG) emissions. For this initial report, data has been reported for September 1st 2022 to August 31st, 2023.
05
NEXT GENERATION COMMUNITIES RESIDENT SUSTAINABILITY
1882 homes under construction eldest resident <1 - 89 youngest resident 3,800+ number of residents 12 operational neighbourhoods 14 cities
Moda has a pioneering wellbeing strategy and is a global leader in 3-Star Fitwel accreditations. Our aim is to create the happiest and healthiest communities in the world, delivered through
“The significance of resident experience in Build-to-Rent cannot be understated, with all of Moda’s operational schemes having a market-leading Band A Resident Experience Score. At Moda, we put a large importance on our wellbeing services and facilities that support residents, team members and our local communities with their physical and mental health, as well as their social wellbeing.”
a curated mix of exceptional spaces, resident services and onsite support.
3,492 Homes delivered
92 nationalities in our communities
RICHARD SMITH Managing Director, Operations
26% GREAT BRITAIN
3% NORTH AMERICA
8% EUROPE
28% EAST ASIA
19% MIDDLE EAST
5% SOUTH EAST ASIA
2% AFRICA
1% SOUTH AMERICA
28 average age
1% AUSTRALIA & NEW ZEALAND
RESIDENT NATIONALITIES
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RESIDENT VOICE Access to bi-annual and interim surveys allows residents to share their voice on all areas of their living experience including community, events and wellbeing, customer service, quality, maintenance and sustainability initiatives. This helps to shape the future of Moda neighbourhoods.
“The Casa app allows us to stay in touch with the team if we have any issues or questions about our home as well as updates, useful information and activities going on in the area which we think is just such a great feature.”
“We moved into our new home almost a fortnight ago and have been thoroughly impressed by the quality of construction and the thoughtful appointments that make the property feel like a home.”
RESIDENT AT CASA, VISTA PARK
RESIDENT AT MODA, THE LEXINGTON
+82 +65
SURVEY ENGAGEMENT Bi-annual resident surveys are communicated to residents via app announcements, push notifications, email and on- site activation through digital screens and on-site team engagement.
ENGAGEMENT SCORE
Moda BTR Residents
RESIDENT APPS The MyModa and MyCasa apps serve as an all- in-one tool for Moda residents allowing them to manage their living experience from their mobile phone. Residents can manage everything from their day-to-day needs including concierge and maintenance requests to community engagement, event bookings, and access to exclusive discounts and partnerships with local and national brand partners. The app also includes information about our ESG agenda where residents can read about our sustainable community modules (including EPC ratings, Utopi and our Net Zero Commitments). Residents are set-up on the app and given an introduction on how to use the app by on-site team upon move-in.
ENGAGEMENT SCORE
Casa by Moda score
THE ENVIRONMENTAL FEATURES MOST IMPORTANT TO OUR RESIDENTS
90% 100%
80%
70%
60%
48%
50%
37%
40%
35%
28%
30%
23%
19%
18%
17%
20%
8%
10%
0%
Recycling services
Building environmental ratings
Energy saving measures
Bike storage
Parking alternatives
Sustainable building methods & materials
Access to private green space
Smart features to improve facilities management
Renewable energy sources
Compared with H1 of 2024, the importance of bike storage has seen the biggest increase. Energy saving measures, parking alternatives, access to private green space and smart features have also increased. (Dec 2024)
RESIDENT EVENTS A centrally-led event strategy for events is rolled out consistently across all neighbourhoods and implemented by on site teams. Moda events are lifestyle focused and create opportunities for building community, showcasing state-of-the-art amenities and working with national and local partners. WEEKLY EVENTS Fitness classes and movie nights MONTHLY EVENTS Curated events such as crafting workshops or food tastings QUARTERLY EVENTS Wellbeing retreats, live music events “Moda Sessions” and business networking and talks 300+ resident events in 2024 COMMUNITY ENGAGEMENT Access and information for Moda and resident led clubs, forums and events. Neighbourhood marketplace to buy, swap and sell with other residents. Event bookings, private amenity hire and booking of guest apartments.
EVENTS & WELLBEING
Our partnership with local brewery Brewgooder has been fruitful with 825,000 litres of clean water accumulated thus far for underprivileged countries by Moda, The McEwan alone.
RESIDENT SERVICES
WELLBEING Moda delivers a comprehensive offering of wellbeing services and facilities that support its residents, team members and the surrounding community to live their best lives. This aims to encourage positive mindsets through the joy of movement, helping its communities build healthy lifestyles with positive habits, and understanding their minds and bodies better. All Moda residents are given access to on-demand mental health services including top nutritionists,wellbeing coaches, sleep advisors, mindfulness classes and healthy cooking classes, as well as wellbeing zones and 24hr gym access. Moda’s wellbeing strategy includes weekly fitness classes, monthly yoga, quarterly
Direct contact with concierge, received parcel notifications, maintenance requests, apartment manual access and rent payments. Direct access and push notifications for important announcements within the neighbourhood. PARTNERSHIPS Moda partners with leading local and national partners to give residents access to exclusive events, discounts and offers as part of their Moda lifestyle, accessible through the MyModa app. Current and previous partners include NEOM, The Ivy, Samsung, Peloton, Barry’s UK and more. Residents can access discounts and promotions at both national and local businesses we work with. Partners include NEOM, The Ivy, Peloton, Samsung and Fiit.
wellbeing retreats and bi-annual health checks. This is all included in residents’ rent. Moda’ communities also have access to bookable personal trainers (BTR only) and wellbeing content provided by leading external partners in the space.
Swimmr community event, Hove
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NEIGHBOURHOOD SUSTAINABILITY INITIATIVES
IN 2024 RESIDENTS DONATED: 3 TONNES OF CLOTHING to the Aegis Trust, White Rose Clothing Bank and Sifa Fireside, offsetting in excess of 7000kgs of CO₂ emissions 20 SUITCASES OF BRIC-A-BRAC to local charities
Each Neighbourhood sponsors a local charity of their choice year-on-year
White Rose Clothing Bank
Moda has partnered with TULU, a service that uses vending machines to rent household items helping residents to lead more sustainable lives.
White Rose Clothing Bank bi-weekly collection.
Electric bike access for our Hove Residents.
Electric vehicle chargers in Neighbourhoods.
Partnership with Reap London who carry out workshops for our Hove residents regarding urban farming, allotment work and sustainable living.
Bike storage areas in all Neighbourhoods.
Small appliance recycling offering.
Four weeks of free bus travel.
RESIDENT AWARDS
ESG LEADER 2024
NEXT GENERATION COMMUNITIES SOCIAL VALUE
£1.2BN + OF SOCIAL VALUE OVER 10 YEARS OF MODA £97M ENVIRONMENTAL IMPACT
“We are striving to create the happiest and healthiest communities in the UK, that doesn’t just mean our residents but also the wider communities we’re a part of. Our strategy aims to deliver genuine social impact through investing in the growth of local economies, having sustainable neighbourhoods, promoting local employment and skills, supporting local communities and making a genuine impact through meanwhile uses and placemaking.”
£57M SOCIAL IMPACT
£1.1BN ECONOMIC IMPACT
LYDIA EUSTACE Marketing and Wellbeing Director and ESG Working Group Member
Due to the importance we put on being long-term custodians of the communities in which we operate, understanding that it is essential to create a lasting impact for generations to come, we launched our Social Value Strategy and award winning in-house Social Value portal in 2024. This has given us a platform to deliver social value that is in line with our stakeholder’s requirements, whilst being able to monitor our social value impact across the country. The data allows us to not only see where we are doing well but importantly to see the areas that we can continually improve on.
We are therefore incredibly proud to announce that in the 10 years since Moda was founded, we have contributed in excess of £1.2bn to the country in terms of social value and community focus. Looking forward, and in collaboration with our supply chain, Moda is committed to delivering against the following social value priorities and policy outcomes, which set the direction for Moda’s approach to social value delivery across its projects and organisational activities. We are dedicated to maintaining continuous improvement in social value practices and we understand that a commitment to delivering meaningful social value requires ongoing evaluation, adaptation, and innovation.
Social value portal and documents
Employment, skills & training
Community, health & wellbeing
OUR COMMITMENT Delivering social value is a critical component of the Moda Group’s mission to pioneer positive change across the rental landscape, delivering spaces and experiences for people to prosper, evolve, and live better. THINK GLOBAL, ACT LOCAL Moda’s approach to generating social value involves delivering meaningful place-based benefits targeting local and national priorities while considering our contribution to the broader global agenda.
Invest in local jobs, skills & training.
Support local charities and initiatives.
Support mental health & wellbeing.
Active partner in local communities.
Promote EDI and equal opportunities.
Promote active & healthy communities.
Help young people access employment and training.
Sustainable neighbourhoods
Economy & growth
Reduce carbon impact.
This involves the following frameworks:
Support local SMEs, VCSEs and new businesses. Build supply chain capacity and resilience.
Build green infrastructure and public spaces.
UN Sustainable Development Goals UK Government Social Value Model
Wales Wellbeing of Future Generations Act Northern Ireland PPN 01/21 Social Value Themes
Scotland’s National Performance Framework
Enhance local biodiversity.
Local Government Social Value Policies
Minimise & eliminate unnecessary waste.
Create local economic opportunities
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10 PEAKS IN 9.5HRS conquered by 12 of the team in the Lake District 57 DAYS of volunteering 150 MILES run by four team members for charity £25K raised, sponsored and donated
GROUP COMMUNITY IMPACT
At Moda we believe in investing in our local communities and supporting all people to live happier, healthier lives. We fundraise and volunteer our time to charities in order to deliver life changing impact. This year, we raised money for the Yorkshire Children’s Charity by taking part in the world’s biggest 24-hour relay race. With no sleep and a race against the clock the team completed an impressive 150 miles between them in 24 hrs. A second team challenge for the charity saw the team scale an impressive 10 mountains - including England’s tallest peak Scafell Pike - in just 9.5 hours.
Additionally, we took part in the Yorkshire Children’s Charity ‘Light a Star’ campaign which aimed to raise £1 million pounds to shine a light on the region’s most vulnerable
young people. We also collected and donated 250 Easter eggs, volunteered at the Yorkshire Children’s Charity Constructing Careers Property workshop for young people who are considering a career in property and wrapped up warm to spend a day in a warehouse in December to assist with the Winter Support Campaign which provided over 2,000 children in need with warm clothing and other essential items.
Further sponsored charities
Andy’s Man Club — It’s OK to Talk ... Moda Group Charity of the year 2025
PATHWAYS TO PROPERTY
Pathways to Property engages with young people across the UK to help give them access to careers in the property industry. Moda provides opportunities for placements across the business as well as supporting summer schools and promotes the diverse and interesting roles within the industry.
INSIGHT DAY
Moda had the privilege of hosting 22 students from across Manchester for a day of education around careers and opportunities in the built environment sector, in partnership with Pathways to Property.
The students, aged between 16 and 18, spent the day exploring Moda, Angel Gardens, learning about what makes a good community and development. They were then divided into groups to devise their own built environment projects to pitch to a panel, with exceptional results across the entire group.
“I was able to take part in a wonderful opportunity. Not only did my mentor Rachel enable me with
Moda Mentoring Programme
“I learnt more about different parts of real estate and the different
the tools to grow my future career in real
things that happen behind the scenes.”
MODA MENTORING PROGRAMME In collaboration with Pathways to Property, Harrison Street and Sisk, Moda launched a Women in Property mentorship programme in March. Ten young women were matched with mentors across the various businesses to great degrees of success. This included help with CV writing, LinkedIn profile writing, onsite tours, group days, time in the office and a tours of various developments – both in construction and completed.
estate, she guided me and gave me the opportunity to see what it is like to work within Property Development. I am beyond grateful for such an incredible experience. I have learnt so much that I know will make a great difference in my future career in Real Estate.”
STUDENT ATTENDING INSIGHT DAY
“It was really exciting being able to learn about how people entered the industry and the detail included in it – I loved meeting everyone.”
JADA AMON MODA MENTORING PROGRAMME MENTEE
Insight Day
STUDENT ATTENDING INSIGHT DAY
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CANVAS YARD Meanwhile use in Leeds
3 years of placemaking :
20,000+ attendees 50+ local suppliers
2024: PLACEMAKING WITH HACIENDA
Canvas Yard was created in 2022 by Moda, in collaboration with New Citizens and Leeds City Council to develop a new community space for music, sports, cultural and arts events in Leeds’ city centre and lies on the site which Moda will soon be developing. We’ve hosted events, using local suppliers, for the last three years and this year’s Haçienda event saw over 5,000 attendees basking in the sun to great music.
200+ team members employed
UNIVERSITY OF CAMBRIDGE CLIMATE CHALLENGE 2024 Led by Cambridge Zero, The Climate Challenge is an early-stage climate entrepreneurship training programme and competition for postgraduate students and post-doctoral researchers at the University of Cambridge. With a total of 23 submissions from 55 participants, staff from Cambridge Zero and their partner organisations shortlisted submissions, inviting 8 teams to pitch in the final.
82% in their knowledge of climate entrepreneurship FELT MORE CONFIDENT
100% Said they were likely to pursue climate entrepreneurship beyond the programme
Hacienda
EMPLOYMENT, TRAINING & DEVELOPMENT 06 NEXT GENERATION MODA TEAM SUSTAINABILITY
“This has been a positive year at Moda with the growth of our ambitious team, the launch of our exciting Moda Academy, increased focus on the importance of team voice and inclusion through our annual team surveys, further ESG training and increased engagement with a strong focus on team wellbeing and great culture.”
Providing the Moda team with prosperous and enriching career paths is a top priority. We want to make sure that our people have the training and resources they need to live their best work life. Moda team members are trained to the highest standard to ensure they can lead the business towards its goals. Under our Moda Operandi programme, which highlights the Moda vision and inspires team culture, we aim to create a unified workforce that can express the Moda Living brand on an individual level.
MONTHLY team ESG communication YEARLY team ESG training
JULIA TURNER Human Resources Director
100% of team received annual review
15 mental health ambassadors
8/10 experience working at Moda
87% think ESG is important
38% female employees
100% of team feel positively included
2 annual team surveys
with my personal values.”
and exciting with new challenges every day.”
MODA EMPLOYEE
MODA EMPLOYEE
100% of the team provided
ESG TRAINING We want all team members to understand how their role supports our progress towards the Next Generation Futures strategy, therefore ESG training is mandatory training written into the team’s personal performance reviews to raise the bar on what we are achieving as a business. Additionally, monthly ESG updates are provided to the team covering a specific ESG related topic for the month, ESG achievements and updates, and importantly ways for the entire team to be part of the ESG agenda at Moda.
with professional and ESG training
“Charity work and mentor programmes that align with my personal values.”
Moda is proud to announce the launch of The Moda Academy, a next generation learning management system. The Moda Academy provides employees with personalised training pathways tailored to their specific roles and compliance requirements. The platform offers a comprehensive suite of resources, including wellbeing tools and a training calendar featuring both internal and external events. A key advantage of The Moda Academy is its ability to efficiently create
“Flexibility to be a working parent and still attend sports day/school concerts etc/pick up from school and be trusted that you do whatever it takes to get the job done!”
MODA EMPLOYEE
MODA EMPLOYEE
and manage all training content, empowering the Moda team to further achieve personal and professional growth.
“Encouraging teams to work autonomously and providing a huge amount of opportunity for people to carve out their own roles, progress within the business and be successful in their careers.”
“Inspiring brand to work for, incredibly fast paced and exciting with new challenges every day.”
MODA EMPLOYEE
MODA EMPLOYEE
TEAM VOICE We measure our performance through our bi-annual employee engagement survey and feedback to the team on the changes we make as a result of their views.
Lake District Peaks
100% of team feel positively included
DIVERSITY,EQUITY AND INCLUSION
Diversity, Equity and Inclusion remain at the core of Moda’s values, empowering our teams to be as diverse as the communities and residents we serve. Our Diversity and Inclusion policy promotes and ensures diversity in all areas of employment, creating an
environment where employees can progress and develop, based on their abilities, aptitudes and skills to do the job, with 100% of the team saying they feel positively included at Moda.
Pride, Moda, Hove Central
CULTURE & WELLBEING
challenges for charity. In 2024 we’ve focused on supporting both mind and body. National Fitness Day energised us with a group workout, while our Summer Social offered the chance to connect and celebrate as a team. These activities align with our ESG commitment to creating a workplace where health, wellbeing, and collaboration thrive. By coming together, we strengthen our team’s resilience and ensure we’re equipped to deliver exceptional experiences for our residents and communities.
This year, we’ve prioritised health, wellbeing, and team morale through a range of activities designed to bring us together. Our yearly Moda Wellbeing Day is our way of focusing on health, wellbeing, and team spirit through a mix of activities designed to energise and inspire. From fitness sessions to mindfulness breaks, it’s about taking a day to invest in ourselves together. From yoga and sound baths to performance/ stress management workshop during our Wellbeing Day to taking on not one, but two
Wellbeing Day
VOLUNTEERING We offer all team members a Volunteering Day, where they are paid to spend time in our communities working with local charities or schools. This is written into their personal performance review to take the stigma and pressure out of taking the day away from work to volunteer.
GOVERNANCE SUSTAINABILITY NEXT GENERATION MODA
Being a responsible business requires honest and proper conduct, strong and fair stakeholder relationships, and a governance structure that stands up to scrutiny. For us, it’s about more than just meeting our legal requirements, which is why we actively promote good practice on a range of important issues and work closely with our suppliers and partners to help them do the same.
“The Board has structured oversight of our sustainability goals across the group, ensuring this topic is aligned with our purpose and strategy in all we do at Moda.” KATHRYN LEWIS Commercial and Legal Director, ESG Working Group Member
OUR BOARD Sustainable business works best when the whole organisation is pursuing the same goals. We have designed a considered and robust governance structure to ensure that Moda includes ethical and sustainable business practice in every decision. Moda’s Board of Directors maintains ultimate responsibility for long-term business sustainability and for fulfilling our commitments to our stakeholders and the wider environment. This includes oversight of our business strategy, our approach to risk and opportunity and our actions as a company, anchored with ESG targets directly linked to personal performance.
MODA BOARD OF DIRECTORS
ESG WORKING GROUP
GOVERNANCE, POLICIES & PROCEDURES WORK ING GROUP
SOCIAL VALUE WORK ING GROUP
SUPPLY CHAIN WORK ING GROUP
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POLICIES & PROCEDURES
2024 GRESB ASSESSMENT KEY HIGHLIGHTS
GRESB (Global Real Estate Sustainability Benchmark) is an independent and global organisation that provides validated ESG performance data and peer benchmarks for investors and managers in real estate and infrastructure. This year saw Moda secure GRESB Green Star status after demonstrating market-leading ESG performances throughout the Group.
Moda adheres to an expansive range of policies and procedures to ensure we operate fairly, effectively and successfully. This is not done purely as a compliance requirement, but to ensure our team have clear guidance and can face potential challenges confidently.
DEVELOPMENT PLATFORM 89/100 outperforming the peer group average of 81 and global average of 86
HEALTH AND SAFETY The health and safety of our residents and team is important. We are compliant with all applicable legal requirements and
OPERATIONAL PLATFORM 81/100 in its first year of submission, exceeding the peer group average of 75 and global average of 76
“It’s been a really progressive year for the team in terms of Health and Safety with further investment in training to ensure the highest level of compliance for our business and neighbourhoods.” SAM WALTON GROUP FACILITIES AND HEALTH & SAFETY MANAGER
have further invested in our Health and Safety team, with the additional of a Health, Safety and Facilities Manager ensuring we have qualified and competent advice and support available in-house to ensure the highest level of compliance.
ESG WORKING GROUP Our Working Group oversees all aspects of ESG at Moda, with representatives from different functions across the business. The Group meets on a monthly basis and has formed sub working groups to focus on specific issues and actions. PROCUREMENT Moda is proud to work with a wide and diverse group of suppliers and partner organisations that operate in line with our ESG goals and strategy. Our Sustainable Procurement Policy provides a foundation for both new and old suppliers to ensure business partners are aligned with Moda policies and procedures.
GROUP MANAGEMENT SCORE +7 improved by seven points, with development scores rising by nine points year-on-year
Additionally, Moda has further invested into the operations teams through Health and Safety training, ensuring relevant employees receive BMAT (Building Management Awareness Training), BSA (Building Safety Act) Training, Fire and Fire Door Training.
modagroup.com info@modaliving.com Get social @livethemodalife
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