possible. • Adhere to current legal requirements and best practice relating to digital content and accessibility, including Web Content Accessibility Guidelines when creating digital content. Additional Requirements: • Undertake any other duties as requested by the line manager or appropriate senior manager, commensurate with the grade. • The post holder will have access to a range of sensitive and key University systems, it is therefore essential that they demonstrate a high level of professional integrity and discretion. • Any other duties as appropriate to the post and grade. • A willingness to travel, network and promote the University of Greenwich. This is a professional, demanding role within a complex organisation with an ambitious strategic plan and agenda for change. The role holder will be expected to show flexibility in working arrangements, including working hours, to ensure that the service is delivered to the required standard. KEY PERFORMANCE INDICATORS: • To produce high quality work delivered to agreed timescales. KEY RELATIONSHIPS (Internal & External): • Executive Director of Estates and Facilities and Deputy • University Executive Stakeholders • Contracted Service Providers • Relevant sector networks such as Historic England, Foundation, the local planning authority, and Royal Borough of Greenwich • Estates & Facilities staff as well as associates (One university governance group, Students’ Union, FOOs)
• Attend and contribute to Steering Groups, including gathering agenda items, distributing paperwork, contributing to meetings, and ensuring that agreed actions are carried out by the relevant staff. • To deputise for the Associate director of capital projects. Team Specific: • Build expert knowledge and best practice, to deliver a customer focused approach to stakeholder management thus ensuring regular client engagement is always undertaken. • Support the delivery of an effective and professional project management service through sharing knowledge and providing support to team members as required. • Ensure stakeholder co-ordination and project input are in place including Technology Systems, Health & Safety Office, other Estates and Facilities colleagues, media and members of the public in accordance with agreed standards and procedures. • Responsible for collecting and executing information of the overall programme management. • Ensure the maintenance of documentation and records in accordance with quality standards and agreed repositories are kept up to date. • Facilitate process workshops that involve eliciting process requirements from key stakeholders, analysing the working process to identify gaps and issues requiring resolution. • Ensure that realistic project and quality plans are prepared and maintained and track all activities against the plan, providing regular and accurate reports to stakeholders, internal stakeholders, external designers, planning authorities, building regulations, Information
as appropriate. • Operate within the agreed corporate methodologies in relation to service process analysis and project management. • Develop and manage an Estates and Facilities programme of works ensuring project management standards are adhered to and championing the continuous improvement in project management excellence. Generic: • Liaise with external agencies and organisations, as appropriate, on the university’s behalf. • To foster relationships and contact networks amongst peers across the sector. • Actively monitor performance of consultants and contractors to meet the University’s requirements and provide recommendations/reports on action required to ensure university interests are protected. Managing Self: • Show initiative by contributing to the development of office processes. • The ability to use own initiative and work under pressure. • To contribute to the motivation and wellbeing of the team. • Willingness to develop professionally. Core Requirements: • Adhere to and promote the University’s policies on Equality, Diversity and Inclusion and Information Security. • Ensure compliance with Health & Safety and Data Protection Legislation. • Support and promote the university’s Sustainability policies, including the Carbon Management Plan, and carry out duties in a resource efficient way, recognising the shared responsibility of minimising the university’s negative environmental impacts wherever
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