$ 0 - - & $ 5 * 7 * 5 r $ 0 . . 6 / * 5 : UNITED WAY SUPPORTS 211 ONTARIO TO HELP COMMUNITIES IN CRISIS
United Way Prescott-Russell has in- vested $30,000 in enhancements to 211 Ontario, in order to provide further support to communities facing a crisis. The $30,000 investment comes from funds raised at a community concert in Rock- land and through group and individual dona- tions. These donations were in response to the 2017 spring floods in the region. The money will be going towards 211 Ontario, a telephone service that people can call when they are searching for specific local services. The 211 Ontario database contains over 60 000 resources with valuable and up-to- date information regarding programs and services available in communities throughout Ontario. Specialists are available 24/7 every
when they need to be deployed during times of crisis. This investment will focus on the volunteer component during a community crisis – mobilizing people who need help, people who want to help and people who have something to offer, for example. “This will be a tool that allows the com- munity to organize itself in times of crisis,” TBJE+PEJF%FOTNPSF 6OJUFE8BZ3FHJPOBM Director. “This is going to revolutionize how people access social services, because on top of it all, some people don’t even know what it is that they need help with.” Following the 2017 flooding in Prescott- 3VTTFMM UIF6OJUFE8BZBOE3FE$SPTTGPSNFE a Flood Recovery Committee, which included mayors of the affected municipalities, staff GSPNUIF6OJUFE$PVOUJFTPG1SFTDPUU3VTTFMM and key social service organizations, such as Hawkesbury General Hospital, Valoris, BOE$BOBEJBO.FOUBM)FBMUI"TTPDJBUJPO The committee met regularly to review the ongoing and outstanding needs of those affected by flooding and identified a need for a Volunteer Coordination Strategy and for the promotion of the 211 service as a means to access disaster services dur- ing a crisis. This new project will support flood-affected residents by easing access to existing services while building community capacity in case of future disasters. i8FBSFTPSUPGQJMPUJOHJUJOUIFBGGFDUFE municipalities, but if it’s effective there, then we would like to talk to other municipali- ties to roll it out on a larger scale and then eventually look at rolling it out throughout Ontario,” said Densmore. Demers, of Ontario 211, has been completing the first phase of the project by talking to all the volunteers and reviewing the spring flood to understand exactly what happened, in order to give recommendations on the best approaches moving forward.
“This is going to revolutionize how people access social services, because on top of it all, some people don’t even know what it is that they need help with.”
Centraide Prescott-Russell a investi 30 000 $ pour l’amélioration d’Ontario 211, un service téléphonique que les gens peuvent consulter lorsqu’ils recherchent des services locaux, afin d’offrir un soutien supplémentaire aux collectivités confrontées à une crise. La mise en œuvre de ce service a été rendue possible grâce, entre autres, à des fonds récoltés lors d’un concert communautaire à Rockland et par des dons de groupes et d’individus de la communauté. Ces dons étaient en réaction aux inondations printanières de 2017 dans la région. On reconnaît, ci-dessus, Allen Jensen de la Croix-Rouge, Julie Demers de 211 Ontario, Marie-France Thibert de Centraide Prescott-Russell, Eric Michael Hawks, l’organisateur du concert à Rockland et Jodie Densmore, la directrice régionale de Centraide. —photo fournie
day of the year and services are available in over 150 languages. It provides free and confidential infor- mation on community, health, social and government services. “I want people to know that if they are looking for information, they only have to
dial 2-1-1,” said Julie Demers, a 211 staff member and Clarence-Rockland resident. “During a disaster, like a flood, 211 staff can confirm callers where to get sandbags or where to volunteer.” 5ISPVHIUIFJSJOWFTUNFOU 6OJUFE8BZ wishes to further enhance these services for
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