RETURN POLICY
RETURNS We hope that you truly enjoy your Warming Trends purchase. If you are not satisfied, we accept product returns for thirty (30) days of date of purchase, subject to the conditions below. We only accept returns for products purchased directly from Warming Trends. Proof of Purchase from Warming Trends is required. For products purchased elsewhere, please contact that business regarding your return. Please email your request for return together with the Proof of Purchase to Orders@Warming-Trends.com Upon receipt of your request, we will email you our return address. All returns must be shipped by the customer to Warming Trends at the customer’s expense and risk of loss.
Upon receipt of your return, we will process it within 7–10 business days. Depending on your bank’s processing time, it may take up to 10 days after we process the return to reflect on your account.
HOLIDAY SEASON RETURNS Purchases made between December 1st and December 24th may be returned for forty-five (45) days from the date of purchase, subject to the conditions below. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS Once you receive your order, you have seven (7) days to open and inspect the product(s). If anything is missing or damaged, or not what you ordered, please contact us at Orders@Warming-Trends.com with photos/videos of the issue. One of our team members will reach out to assist you with a return/replacement. LIKE-NEW CONDITION Items must be in like-new condition upon our receipt. Items that are damaged, unsanitary, dented, scratched, or missing parts will not be accepted for return. PRODUCT ACCESSORIES AND PACKAGING Product returns must include all accessories and packaging. If not included, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.
CALIFORNIA RESIDENT PROP 65 WARNING
WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer, carbon monoxide and Bisphenol A, which are known to the State of California to cause birth defects or other reproductive harm, and lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
CONTACT US
REPLACEMENT PARTS, QUESTIONS, OR NEED ASSISTANCE? OUR TEAM IS HAPPY TO HELP. Call our Flame Specialists at (303) 346 - 2224 or email us at Orders@Warming-Trends.com.
75 Warming-Trends.com | 10/24 For more infomration about Warming Trends proeucts, please visit us at www.Warming-Trends.com.allow a return with a nonrefundable deduction on your refund for what is missing.
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