2675 PACES FERRY ROAD SE, SUITE 260 ATLANTA, GA 30339
Personal Injury and Wrongful Death Attorneys hampion Firm, P.C.
WHAT DOES IT MEAN TO DO THE RIGHT THING? OUR OBLIGATION
Attorneys have a bad reputation.
walk in, talk to a nurse about what they’re experiencing, and only get five minutes with the doctor, who reviews someone
You don’t have to tell me about it, I know. I’ve heard my fair share of lawyer jokes. The trouble is this bad reputation didn’t come from nowhere. Most attorneys prioritize their clients’ needs. This is a value I hold dear, and I have the privilege to know many attorneys practicing in other areas of law who are gold standards. But there’s a small, loud minority that give everyone a bad name. A big part of this is due to the commoditization of personal injury cases.
else’s notes and gives a diagnosis without hearing what the patient has to say. Nurses are great, but when you’re sick, you want to talk to the doctor about your symptoms. You want to feel like your doctor actually cares and knows who you are.
In order to make sure our clients get the care they
deserve, we can’t accept every case that comes through our door. We carefully review cases first to make sure we’re the right fit for the case and the client. I’m really
“WE HAVE A PROFESSIONAL AND ETHICAL OBLIGATION TO DO RIGHT BY OUR CLIENTS.”
proud of the attention we’re able to give to our clients and the level of service we provide so everyone feels heard and taken care of. I’m also proud that we have a strong network of attorneys we can refer cases to. When a case isn’t right for us, we don’t have to send someone away empty-handed. We’re able to direct them to another attorney we trust to treat them right. There are a series of rules lawyers must follow, or they risk being punished. Unfortunately, it’s easy for attorneys to skirt around these rules and place their own interests over their clients. I don’t think rules should be the only judge of whether something is “right” to do. Attorneys should always be looking out for their clients and have their best interests at heart, because we’ve elected to be part of a profession that helps people in need. If we can’t live up to that obligation, we have no business calling ourselves lawyers.
There are certain firms that look at cases like a quick, profitable opportunity rather than a person who’s in pain. These are the firms that employ mass advertising campaigns with huge billboards and pop-up ads online. They take as many cases as possible — sometimes 200 or more cases to a single attorney — and focus on settling quickly, regardless of whether or not that’s the right thing for the client. Once they’ve turned a profit, they move onto the next batch of cases. I can see how some firms fall into the habit of treating cases like commodities. The firms want to make money. But even though it may be an easy way to make money, that doesn’t make it right. I think the profession of law should be held to a higher standard. We have a professional and ethical obligation to do right by our clients. I work hard to make sure my firm’s culture emphasizes that we’re here to help our clients.
A common complaint people have about doctors is that they feel like their doctor doesn’t care about them. They
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