What are Caru Reʼections and why should we do them? The purpose of a Caru Reʼection is to o˔er sta˔ the opportunity to remember the resident who has died and to reʼect on the palliative, end-of-life, and bereavement care provided to them. Reʼection on the residents’ care will help to identify practices that are done well and areas for improvement. Caru Reʼections take place 1-4 weeks following the death of a resident. A Caru Lead will identify a time and place where the meeting can be held. All sta˔ that cared for that resident will be invited to attend. Reʼections require 45 minutes to complete. Time to prepare for and debrief following the event will also be required. The reʼection uses the 9 Domains of Care to explore all aspects of palliative, end-of- life, and bereavement care. Caru Leads are encouraged to discuss what went well and what suggestions they would make around improvements. Information collected at the Reʼection will be reviewed at Cau Group Meetings to assist in identifying areas of change with the possibility of developing quality improvement initiatives. What is the Bereaved Relatives and Friends Questionnaire? The Questionnaire has been designed to invite structured feedback from families and friends of residents. It provides an opportunity for the family to reflect on the care their loved one received during their stay in the nursing home and the support provided to family and friends also. Quarterly Caru Review Process Feedback Form The form is an quarterly Caru Review Process Feedback Questionnaire that will provide us with feedback on how the Caru Review Process is working in your nursing home. The type of feedback required will be the number of residents that died, number of Caru Reflections undertaken, number of family members contacted regarding the Bereaved Relative’s Questionnaire, the number of questionnaires sent, and number returned. This feedback will help us in the ongoing development of the programme and will also be provided to our funders, the HSE.
caru.ie Irish Hospice Foundation, Morrison Chambers, 32 Nassau Street, Dublin 2, D02 YE06 | Tel: (01) 679 3188 | Registered Charity 20013554
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