HOT|COOL NO.2/2021 - "Economics, Finance & Money"

• Transforming from 2nd or 3rd-generation DH supply to a 4th-generation DH supply (4GDH) by January 2026. By the end of 2016 every house owner in Albertslund was informed twice in direct mails: "By 2026, your house shall be ready to receive 60 degrees DH water." We told the house owners how we would support them and guide on how to improve their homes.

• The strategy was approved by the "Users Council" and by the politicians with only little discussion, and we received no formal complaints on the decision from the +7.000 end users.

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