Candidate Information Pack
What will it take?
Physical Effort • This is a highly flexible and highly mobile role, extensive travel and time away from home will be required. • Operations Managers spend a great deal of time moving around their property, this may involve flights of stairs and an ability to respond to Fire Alarms or emer- gency situations where lifts may not be in use. • You will be working in front of a screen for a good proportion of your time. In line with the DSE assessment, we encourage time away from your workstation, fresh air throughout the day and a good balance between systems and human beings! • Operations Managers are present for annual check-in weekends, which can in- volve lifting and carrying of items. Mental Effort • This is a role of competing priorities and as a seasonal operation, there are times of year when workloads may spike or unplanned incidents will take over. The role requires someone highly organised, but someone who is calm and pragmatic in their response to changes. • Despite solid planning, short-notice work may be required of you. • Unpredictable pattern of activity, no two days are the same and this role would be more suited to someone who can operate effectively in a highly-varied environ- ment. Emotional Effort • Frequent exposure to difficult circumstances involving customers and/or people. There is a known increase in mental health challenges for the student population and whilst we will provide all the tools, training and support necessary, we recog- nise everyone is different and there may be a more profound or lasting effect on some of our people. • As this role works on assignment, parachuting into properties and cities with a need, there may be times when your presence is unwelcome and building rela- tionships may take longer than usual for you.
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