9/14/17
C O M MU N I C A T E
Professionally Nothing will Escalate Conflict Faster than: Rude Offensive Belligerent Disrespectful Condescending, or Abusive conduct or statements.
C O M MU N I C A T E Preparedly
Realize that those on the other side may not be Effective Communicators - Nothing is Harder to Handle than: • Rude • Offensive • Belligerent • Disrespectful • Condescending, or • Abusive conduct or statements. This is where the Investment in Professional Pays
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