Pre-work Activity No. 4: Programs Development Updates/Transfers In 2018 in our L&D Annual Conference in Sri Lanka, we identified a series of learning programs that needed to be developed based on feedback from GMs and Senior Leaders.
The following members of the team will have 20 minutes to present the finalised program and do a training transfer.
Please ensure that you bring the finalised materials:
Program run sheet
• •
Presentation with media files
• Facilitator Guide (unless embedded into the PPT) • Any other materials.
PROGRAM
DEVELOPER & PRESENTER
iDevelop Series (coaching, mentoring and counselling)
Selva
Commercial Up-selling program for front line colleagues
Gaurav
Leveraging a loyalty culture
Anista
Internship & Management Traineeship Program
Nali
CSR Learning
Damla
Leading a culture of guest centricity
Rushali
6
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