5949 Whistl Annual Report FINAL

BOARD OF MANAGEMENT AND EXECUTIVE BOARD PROFILES

Supported by an experienced operational team with deep understanding of Whistl’s operations.

Nick Wells Chief Executive O¨cer

Nigel Polglass Chief Operating O¨cer

Manoj Parmar Chief Financial O¨cer

Nick joined Whistl (formerly TNT Post UK) in 2001 when he sold his direct marketing business to TNT in 2001. Nick led the management buyout of Whistl from PostNL, and has overseen the growth of Whistl to over £600m of revenues. Nick is a lead commentator on postal and direct marketing issues.

Nigel joined Whistl (formerly TNT Post UK) in 2008 as MD of TNT Post London, which he took from start-up to £55m of sales in 3 years. Prior to Whistl, Nigel held senior positions within market leading and multi-national companies including Ceridian Corporation, Hays PLC and the Royal Mail Group. Nigel was appointed Chief Operating O¤cer of Whistl in 2013.

Manoj qualified as a Chartered Accountant with Price Waterhouse Coopers and subsequently went on to senior, international finance and commercial positions with Cable & Wireless. Prior to joining Whistl, Manoj held similar positions in private equity backed companies.

James Greenbury Non-Executive Director

Pim Berendsen Non-Executive Director

Charles Neilson Director of Postal A¬airs

James has a degree from Cambridge and an MBA from Stanford University. He started his career with US strategy firm Bain & Company and then went on to start, acquire and develop a number of businesses including an outsourced postroom and document services company sold with turnover of £25m in 2002. James is Chairman at Intelligent O¤ce, CEO at Parcel2Go and a Board Advisor and shareholder in TheSnugg.com.

Pim joined PostNL in 2000 holding various business management roles before moving in 2012 to Van Gansewinkel as Business Unit Director. Pim returned to PostNL in 2015 as Director International, Growth and M&A. Pim holds a Master in Economics from the University of Tilburg and Post Doctorate in Business Strategy from the University of Groningen and is also chairman of the Johan Cruy¦ Foundation.

Charles is responsible for developing Whistl’s corporate strategy including the relationship with Royal Mail and the legal and regulatory environment in which the business operates. Charles joined the Whistl Executive Board formed following the MBO in 2015 and has worked for a variety of companies in the mail industry over the last 30 years.

Andrew Goddard Commercial Director

Lieneke Happel MD Whistl Fulfilment

Mark Davies MD Doordrop Media

Andrew initially joined Whistl on secondment from Express Dairies where he was their Head of Home Delivery. Before this he was Client Director and Head of Home Shopping & E-commerce at Royal Mail and also ran their Door to Door business. He was previously in the Royal Logistic Corps and achieved the rank of Lt Col before retiring in 2006.

Lieneke joined Whistl in 2004 as Head of Operational Development and has since held several roles, most recently as IT and Strategy Director. Following Whistl’s acquisition of Prism DM in August 2017, Lieneke’s focus is to expand Whistl’s o¦ering in the e-commerce fulfilment area.

Mark joined Whistl in 2003 and occupied several key sales roles before becoming MD of the DDM business. Mark is President of ELMA (the European Letterbox Marketing Association), represents the company on the DMA print council and speaks regularly on the doordrop industry both in the UK and across Europe.

Jason Powell IT Director

Lynn Dillon HR Director

Fabiola Sharratt Operations Director

Jason is responsible for the design and implementation of Whistl’s IT strategy, ensuring that customers have a seamless experience and that the business continues to lead through technology innovation. Jason’s experience includes senior technology roles in the banking, telecoms, utilities, BPO and retail sectors for corporate enterprises including Lloyds Bank, Coutts Bank, the Post O¤ce and SME firms.

Prior to becoming HR Director, Lynn was Operations Director within the Doordrop Media business, a role that she held for 11 years. Lynn is passionate about creating a culture that strives for continuous improvement to help build strong, productive relationships with our customers.

Fabiola began her logistics and transport career with the GUS Group, then joined the Caudwell Group in 2005. In 2009 she moved to The Hut Group where she was instrumental in developing its logistics, distribution and warehouse capability across the UK, the US, Australia and Europe.

Governance | Whistl Annual Report 2017

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