communication IS KEY TO A SUCCESSFUL PROJECT
Communication is essential to keeping your project running smoothly. We’ll primarily keep project correspondence limited to email for best record-keeping. WEEKLY EMAIL UPDATES We provide weekly status updates by email to summarize the progress of your project. It's also a great reminder to answer questions you may have, schedule and confirm meetings and keep on eye on what's coming up next. We encourage you to read these emails carefully and contact us with any questions. BUSINESS HOURS Our business hours are Monday - Friday, 9:00 am to 5:00 pm and you can always expect a response within 24-48 business hours. DESIGN FEEDBACK Communication is critical for keeping the momentum of your project moving forward. For design feedback and reselection requests, we ask that you provide them by email within 5 days of your presentation. PLEASE NOTE: We may use text messages to communicate in quick turnaround situations. However, we do not use text messages for product approvals, feedback, or general project correspondence.
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