TIPS FOR AN ENJOYABLE DESIGN EXPERIENCE project guidelines
PROJECT TIMELINE
PROJECT UPDATES
Once your project has begun, research, design, and material selections will take approximately 6 to 8 weeks, depending on the scope of the project. Larger projects may take additional time as there is more complexity. The ordering phase can take anywhere from 12-20 weeks or longer and is based on the production schedules of our vendors.
After your design presentation and once orders are placed, you can expect to receive weekly updates by email from our team. If you prefer less frequent updates, please let us know.
DELAYS
We absolutely hate being the bearers of bad news, especially when it comes to furniture delays that are beyond our control. Although due to the nature of this industry, it is fairly common. Please remember we will do our best to provide you with all your options when these situations arise (and they will!) our job is to figure out the best path forward.
ORDERS
We strive to select and purchase high-quality products that will reflect the investment of your design. Payment for orders is due in full prior to order placement. In the event of a backordered or discontinued item, we will notify you immediately and provide alternate selections if necessary.
TRADE PARTNERS
LEAD TIMES
Partnering with professional tradespeople is a crucial part of the process. We will work with our team of trades to prepare estimates for the work we recommend. If you are working with a general contractor, your proposal will outline the details of how we will work together.
Fine furniture takes time. You can expect anywhere from 12 to 20 weeks, or longer, plus additional time for freight. Custom upholstered pieces may take even longer and we will keep you updated as we receive status information on your orders.
WWW.GETFRESHEYES.COM | INFO@GETFRESHEYES.COM
Made with FlippingBook Online document maker