04 Troubleshooting
Are the set media warping or bent?
• If the center of the media is warping or bent, refer to "2-1 Cutting with an Auto Blade" to load the media and fix it. Are you selecting a pen even though you are using an Auto Blade, or vice versa?
• Select the correct tool in Silhouette Studio. Is the cutter blade sticking out too much, or is the force too high?
• In Silhouette Studio, set the blade depth and force to a smaller value and perform a test cut.
When media are stuck
Are you loading the media in Silhouette CAMEO5 using the cutting mat? • Be sure to use the cutting mat when cutting paper or similar media.
Align the left edge of the media with the Guiding Line carved on the front guide.
If you are using the 8.5-inch cutting mat, align it with this Guiding Line and load it.
Note If you cut without using the cutting mat, the blade may penetrate the paper and damage the machine, or the blade tip may break. The cut paper may also peel off and get stuck in the blade.
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