The Role
Org Chart/ Summary Structure:
Job Title:
Hard Facilities Manager Estates and Facilities
Department: Job Family: Reports to:
Estates & Facilities
Head of Estates Services
Head of Estates Services
Purpose of Role: Lead the planning and delivery of service wide hard facilities management through the leadership of the team.
mechanisms which support the provision, review, management and maintenance of Hard Facilities Management services. • Ensure statutory compliance of the Estate within regulatory requirements, (including CQC, Mental Health Act and HSE requirements) with a timely and effective response to quality control, compliance and audit recommendations. • Ensure the effective application of recognised healthcare estates management standards and practices, including issues of compliance with Health Technical Memoranda (HTM), Health Building Notes (HBN) and other recognised standards • Work collaboratively with the Head of Health, Safety and Fire to ensure compliance, manage risk and develop a risk awareness culture • Co-ordinate response to emergency situations or service failures to resolve or maintain services and implement recovery or contingency plans. Own, review and deliver escalation planning in support of EPRR/Business Continuity activity.
Hard Facilities Manager
Key Responsibilities:
Service Delivery • Deliver responsive and cost effective hard facilities service for the Charity. • Work collaboratively with the Strategic Maintenance Team to ensure management information of repairs and maintenance work supports Asset Data and Asset Lifecycle planning. • Work with Soft FM Service Manager, Project Delivery Team and Business Partnering Team to develop an operational estate strategy focusing on best in class service delivery. Review and consider internal structures and appropriate partnership working. • In conjunction with broader E&F leadership team ensure the structure of the teams and operating model is at its most effective to manage reactive and proactive service delivery. • Work collaboratively with Group Procurement to ensure exemplary supplier relationship management of the Charity’s supply chain partners with regular review of appropriate fit, efficiency and value added. • Establish, develop and implement management information systems and monitoring
Estates Maintenance Manager
Grounds Manager
Planned & Reactive Team
Grounds Team
Technical Team
Behavioural Competencies - Core • Business and commercially driven • Inspires and manages change • Decision Quality • Negotiation Behavioural Competencies - Developing • Managerial Courage • Innovation Management
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