Marketplace Apps Industry Summer Report 2024

Shopify's Impact on Digital Marketplaces

(In Trillions of USD) Global Ecommerce Sales (2021-2027)

8.0

A notable catalyst in ecommerce app proliferation is the remarkable success of Shopify, a leading ecommerce platform. Shopify facilitates a vibrant ecosystem of platform-specific applications that allow merchants to create and customize ecommerce stores. Its tools help automate operations, drive sales, and generally improve the customer experience. These features enhance the appeal of Shopify for merchants while spurring a significant influx of developers and innovative solutions tailored to the Shopify environment. As of 2023, Shopify's impressive operational scale is evident in its employment of over 8,000 individuals and its hosting of more than 13,000 ecommerce applications available for download by merchants. Shopify's pioneering marketplace approach created a ripple effect, catalyzing broader industry trends of personalized customer experiences and enhanced platform versatility. The success of the Shopify App Marketplace and the burgeoning ecommerce app market has significantly contributed to the growth of similar marketplace platforms, like Salesforce, Atlassian, Intuit, and others.

7.4

6.9

6.3

5.8

5.3

5.0

2021

2022 2023 2024 2025 2026 2027

Source: eMarketer

19

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