ST/ST - Sustainability Report 2023 - EN

Caring about people

Caring about people

Audits and Corrective Action Plans (CAPs)

We commission audits at our suppliers to gain an in-depth understanding of the social conditions of their workers and of their internal processes. Fair Wear Foundation representatives carry out formal FWF audits in our partner factories every three years, including talks with factory management and interviews with workers, both on- and off-site. Once the audit is completed, the findings are summarised in an audit report and shared with the factory and the Stanley/Stella Sustainability team. Based on this report, a CAP is set up if needed and continuously followed up by our local teams. In 2022 we initiated a total of five audits; four in Bangladesh and one in China, all conducted by the FWF audit team.

FWF helpline

Anti-harassment committee at Dird factory, Bangladesh.

All our partner factories have their own internal mechanism for raising concerns and complaints, including workers’ committees. If workers don’t feel comfortable with this internal solution, the Fair Wear Foundation external helpline makes sure their issues are properly addressed by its member brands. All our partner factory workers are aware of the complaints procedure and FWF helpline. Our Sustainability Manager in Dhaka handles complaints and discusses the root cause with suppliers until a solution is found. In 2022, we monitored and resolved one complaint in Bangladesh.

Workplace Education Programmes (WEP)

Training programmes provide factory management and workers with an opportunity to openly address issues and opportunities in the workplace. Together with Fair Wear Foundation, we organise these programmes in all our partner factories. The goal is to raise awareness about labour rights and give people the knowledge and skills they need to improve their working environment and relations, from setting up an anti-harassment committee to strengthening the communication between management and the workers. In 2022, we organised two advanced training sessions on violence and harassment prevention in our partner factories in Bangladesh.

Workplace Education Program supported by our Sustainability Manager at Dird factory, Bangladesh.

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