What is the value in change assurance for Energy & Utilities?
How our assurance services can help you
Project One knows how to drive successful change across the Energy & Utilities industry. We have worked extensively with many organisations within this sector and one of the most frequent requests that we receive from our customers is to support with programme assurance. We are trusted by our customers to provide objective, customer-
Assurance is an important part of an organisation’s transformation capability, increasing the likelihood of achieving the target outcomes of your transformation activities.
Does the programme have sound footing? 1
Vision and key objectives defined Clear accountability Stakeholders supportive
Typical Assurance Approach Management or Sponsor triggered Undertaken in a rapid timeframe with regular interim reporting Focus on root cause and impact analysis Identified key mitigating actions and plans Programmes/projects selected for assurance on basis of delivery risk or outcome criticality Assurance is deployed at key stage gates to influence
Trigger
Benefits
Rapid assessment of issues and risks Remedial and mitigating actions identified before they become critical Limited additional effort required resolving early rather than later
sit within context? 2
Does the programme
intervention Facts or instinct are indicating there are problems
side programme assurance oversight, and delivering
Prioritisation Clear roadmap Operational impacts understood
transparent, honest and evidence- based insight that ensures delivery stays on track and delivers the outcomes and benefits expected. With the transformation activity going on in Energy & Utilities, including the energy transition, decarbonisation, digitisation, smart metering and increased focus from all stakeholders such as regulators and customers, it has never been more important to make sure your change activity is properly planned, resourced and managed One way of supporting successful programme delivery, and increasing the likelihood of meeting your milestones, is to build in some programme assurance activity By engaging an independent party to provide change assurance, it gives an informed viewpoint and perspective that could deliver the valuable insight required to successfully move into the next phase, or engage a wider stakeholder group and enhance the value of the initiative.
Collaboration between assurance team and programme/project team on next stage plan Sponsors involved through gate process
Are the delivery mechanics in place? 3
investment Gates The programme warrants a review at this point
Effective delivery team Suitable governance Delivery at pace
plans for next stage Timeboxed reviews
Focus on mitigating risk and increasing delivery likelihood in complex or sensitive change initiatives Ensuring governance is fit for purpose Increase change capability through coaching key delivery resources
Everyone is focussed on making a success of the higher risk changes The organisation improves and learns, reducing risk and cost of delivery Focus is on success not resolving issues
Regularly Scheduled Assurance We have a propensity to mess up this kind of change
Are impacted areas ready for the change? 4
Accountability for benefits Employees bought into change Positive customer impact
8
9
real change • real difference
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