Our Inaugural Business Plan 2022-25 has just been published. Learn about our purpose, key activities, strategic priorities and more. This three-year Business Plan sets out an am- bitious and transformational agenda for our new organisation following our recent merg- er with Catalyst. Bringing Catalyst and Pea- body together gives the new organisation greater resilience, creating additional finan- cial, people and information capacity. The Plan recognises the complex and so- phisticated world in which modern housing organisations operate and reflects the prior- ities raised by our customers. Like all sectors, housing is being disrupted as for-profit pro- viders are establishing a growing presence in the sector. We are also aware of the challenges from the wider operating environment, in particu- lar the new consumer powers of the Reg- ulator, the increasing scrutiny of the Hous- ing Ombudsman, and media and political scrutiny on the quality and safety of homes. These external factors reinforce the need to have customers at the centre of our plan- ning. Click onto the image on the right to read more.
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