Building the peloton
Endnotes
1. S. A. McChrystal et al., Team of teams: New rules of engagement for a complex world (New York: Portfolio/Penguin, 2015).
2. Tiffany McDowell et al., Organizational design: The rise of teams , Deloitte University Press, March 1, 2016.
3. Ibid.
4. Ibid.
5. Jeff Schwartz et al., What is the future of work? Redefining work, workforces, and workplaces , Deloitte Insights, April 1, 2019.
6. John Hagel et al., The paradox of flows: Can hope flow from fear? , Deloitte University Press, December 13, 2016.
7. As communication and other contracting costs have decreased, firms have progressively passed commoditized activities to specialized partners and suppliers, changing the texture of business landscape in the process. 8. For a discussion of this new business landscape, see John Hagel et al., The hero’s journey through the landscape of the future , Deloitte University Press, July 24, 2014.
9. McDowell et al., Organizational design .
10. Category management is the grouping of similar items, normally as a way for companies to effectively manage procurement.
11. M. Hayes et al., The Global Study of Engagement: Technical Report , ADP Research Institute, accessed June 9, 2020.
12. Marcus Buckingham and Ashley Goodall, “The power of hidden teams: The most-engaged employees work together in ways companies don’t even realize,” Harvard Business Review , April 6, 2019.
13. McDowell et al., Organizational design .
14. Richard Hackman and Mallory Stark, “Leading teams: Setting the stage for great performances - the five keys to successful teams,” HBS Working Knowledge , July 15, 2002. 15. John Hagel et al., Beyond process: How to get better, faster as “exceptions” become the rule , Deloitte Insights, November 13, 2017.
16. Buckingham and Goodall, “The power of hidden teams.”
17. Soigneurs are noncycling members of the team who support the cyclists with massage, food, and other assistance during a race. 18. The green jersey is awarded based on points, providing teams with an alternative to first-past- the-post determination. 19. Dimple Agarwal et al., Introduction: The rise of the social enterprise—2018 Global Human Capital Trends , Deloitte Insights, March 28, 2018.
20. Adapted from work by Deloitte’s Netherlands Human Capital practice.
21. David Rock and Heidi Grant, “Why diverse teams are smarter,” Harvard Business Review , November 4, 2016.
22. What we refer to as “cognitive diversity” is also known as “functional diversity” in the literature. See Lu Hong and Scott Page, “Groups of diverse problem solvers can outperform groups of high-ability problem solvers,” Proceedings of the National Academy of Sciences 101, no. 46 (2004): pp. 16385–9.
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