NBMBAA Stakeholder Pulse Check - Net Promotoer Score - Top …

THE APPROACH

Which of these would you consider yourself: (Check all that apply) • Corporate Professional • Entrepreneur • Student Which of these would you consider yourself?.(Check all that apply) • Member • Chapter Leader

Interest in Sharing Your Perspectives 1. Would you be open to providing additional input on your perspective and experience with NBMBAA through other channels? (Yes, No) - Focus Groups, Interviews or Discussion Boards? 2. Did you attend the Houston NBMBAA Conference in 2019? (Yes, No) 3. If you attended this conference, on a scale of 0 to 10 with 0 being VERY UNLIKELY to 10 being VERY LIKELY, what is the likelihood that you would recommend a friend or colleague attend the National Black MBA Association Career Conference and Expo?

Current members (subscribed to the NBMBAA Membership Email Distribution List) were asked to complete the following pulse check. We then calculated Net Promoter Scores by Stakeholder Group based on their responses.

Name, Email, Phone Number, Current Title, Current Company Employed, Current Company Owned (Full or Partial Ownership) Pulse Check On a scale of 0 to 10 with 0 being VERY UNLIKELY to 10 being VERY LIKELY, what is the likelihood that you would recommend a friend or colleague join National Black MBA Association? Why? Stakeholder Role Are you currently a member of National Black MBA Association? (Yes, Not Currently, But I Have Been In the Past, No) If so, when did you join? (enter a four digit year), If so, what chapter do you belong to?

• Collegiate Partner • Corporate Partner • Volunteer • Donor • Board Member • Advisory Board Member • Conference Sponsor • Conference Exhibitor

From these responses, we: 1. Calculated Net Promoter Scores for each Member Type and Profile 2. Summarized the recurring themes from promoters and detractors 3. Shared excerpts from some of their comments.

National Black MBA Association ® Stakeholder Pulse Checks November 2019

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