ALL STAKEHOLDER GROUPS
• Disappointed in Local Chapter Engagement/Execution/Programming “I have been a member for about two months and I haven’t heard from anyone from new member intake nor have I heard about events or meetings in the greater LA area. I know that my dues come out like clockwork on a monthly basis however, I’m not seeing the ROI in my membership.”
• Lack of Customer Service/Non- Responsive “Non-existent customer service…”
National Black MBA Association ® Stakeholder Pulse Checks November 2019
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