6A — December 22, 2017 - January 11, 2018 — Shopping Centers — M id A tlantic
Real Estate Journal
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Part of Comcast’s commitment to the customer experience Interactive Xfinity Stores Highlight Comcast’s Commitment to the Customer Experience A
s part of Comcast’s commitment to the customer experience, the company has continued to grow its retail footprint with the opening of Xfinity Stores across the Mid-Atlantic. These stores offer customers the op- portunity to learn about and interact directly with the latest Xfinity products and services, including X1, Xfinity Mobile, Xfinity Home and Comcast’s suite of mobile applications. To date, the company has opened more than 50 Xfinity Stores across the Mid Atlantic, including:
The Arlington, VA Xfinity Store held its grand opening event in March 2017.
The Harrisburg, PA Xfinity Store held its grand opening event in March 2017.
The King of Prussia, PA Xfinity Store held its grand opening event in May 2017.
• In Delaware, Xfinity Stores in Dover and Wilmington. • InMaryland, Xfinity Stores in Baltimore, Frederick, Jessup,
Largo, Owings Mills, Riverdale Park, Severna Park, Silver Spring and White Marsh. • In New Jersey, Xfinity Stores
in Cherry Hill, Lawrenceville, Mays Landing, Millville, Mt. Laurel, Rio Grande, Toms River, Turnersville, Union and
West Orange. • In Pennsylvania, Xfinity Stores in Dickson City, Ex- ton, Harrisburg, Havertown, Greensburg, King of Prussia, Lancaster, Langhorne, Phila- delphia (4), Pittsburgh (3), Washington, Willow Grove, Wyomissing and York. • In Virginia, Xfinity Stores in Alexandria, Arlington, Ash- burn, Charlottesville, Danville, Fredericksburg, Lynchburg, Midlothian, Richmond and Woodbridge. • And, in Washington, D.C., Xfinity Stores in the Brookland and Cleveland Park neighbor- hoods, as well as Studio Xfinity, the new nearly 9,000 s/f store. “Not only do we want to cre- ate a place for our customers to come and learn more about our services, but provide an environment that makes inter- acting with and experiencing our products simpler and more enjoyable,” said Patricia Ryan, VP of retail sales, Comcast’s Northeast Division. “We are ex- cited to continue to open Xfinity Stores across the Mid-Atlantic to provide our customers with a one-stop shop for all their en- tertainment needs and ensure every customer gets the most of our their Xfinity experience.” All Xfinity Stores are located in busy shopping corridors and feature a comfortable seat- ing area, experienced product experts and informational, interactive displays. These stores are designed to exceed customers’ expectations at ev- ery touchpoint. As part of this focus, Comcast also continues to invest in its network and products, to ensure customers have the speed, control and coverage they need. Through new Xfinity My Account app features such as RealTime Assist, customers can stay in the know on all aspects of their service, including techni- cian appointments, equipment updates, self-install kit ship- ments, network upgrades and planned outages. n
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