HOUSEKEEPING Daily Cleaning (Guestroom is occupied)
“Good morning/afternoon/evening Mr. Smith, for your safety and care is there a convenient time that I may come back to clean your room?” If guest insists to come in and clean the room:
“I do apologize Mr. Smith, to enable safe distancing , we do require you room to be vacant so that we can conduct our thorough cleaning and disinfecting process. I can certainly come back at a later time that is suitable for you…Thank you for your understanding Mr. Smith, I will return at 11am to clean your room…Are there any additional amenities that you may require at the moment such as extra towels or Nespresso pods? It would be my pleasure to bring these for you.”
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