From the Captain’s Basket As we reflect on this past year’s journey, it’s clear that we had to navigate through unexpected storms and encountered head winds — from shifting markets and fluctuating sales volumes to evolving customer expectations and needs to
identify and implement new ways of working. Each challenge tested our resilience, direction and balance, but through teamwork, adaptability and perseverance we’ve managed to hold our balloon steady and continue to rise. Every great flight depends on a strong crew and extensive support where each of you plays a vital role in keeping us moving forward. Whether adjusting to new systems, supporting colleagues or delivering products, services and solutions for our customers, your perseverance, commitment and collaboration have helped us stay the course even in uncertain conditions. This year reminded us that steady progress often comes not from calm skies, but from our ability to work together and navigate challenges and change with confidence. We are learning to read and interpret the changing winds, weather and seasons winds more carefully, communicate more clearly and trust the strength of our team to help lift us up higher. Looking at the horizon, we see opportunity and possibility. With innovation as our compass and teamwork as our glue and lift, we’ll continue to chart new paths, explore new directions and strive to reach even greater heights together. The journey continues — and with our crew, there’s no limit to how high we can go. #TogetherWeKeepRising
Regards,
Joerg Thiels
President
BERICAP, North America
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