Policy News Journal - 2015-16

The penalties for late tax returns are:

 an initial £100 fixed penalty, which applies even if there is no tax to pay, or if the tax due is paid on time;  after 3 months, additional daily penalties of £10 per day, up to a maximum of £900;  after 6 months, a further penalty of 5% of the tax due or £300, whichever is greater; and  after 12 months, another 5% or £300 charge, whichever is greater.

Help is available from the GOV.UK website at www.gov.uk/self-assessment-tax-returns or from the Self Assessment helpline on 0300 200 3310.

Do you do your Self Assessment returns online? 21 January 2016

HMRC is expecting almost 1.5m returns to be submitted in the 10 days up to the 31 January deadline. When filing online you may receive a prompt that you can now view Self Assessment through your Personal Tax Account (PTA). Please take this opportunity to have a look at the account.

When it went live last year many CIPP members reported issues with the Verify process. For this year's SA peak you will have already used the Government Gateway, so access to the PTA will be much easier.

If your account is available you will be invited to view it. Just accept and you will be in the account by entering an extra code sent to your mobile. Join the 500k people that have now accessed their PTA with over 70% finding it easy to use.

Survey Results – HMRC contact centres – what CIPP members experience 25 January 2016 During the summer of 2015 and set against the backdrop of disappointing customer service performance results, HMRC announced that £45 million was to be allocated to cover the cost of paying for the recruitment of 3,000 additional staff during 2015-16 and for allocating around 2,000 staff from other HMRC business areas. The CIPP policy team wanted to see what impact this would have to the experiences that our members were telling us about and so they created a short survey with the intention to repeat it again 6 months later to monitor any change in member experience.

The survey will be re-run during March 2016 but in the meantime the results of the September survey which ran from 1 – 21 September 2015 can be found below.

CIPP Survey results experience of HMRC contact centres September 2015

E-learning from HMRC 21 January 2016

New dates of live HMRC webinars to help employers have been added to the help and support pages on GOV.UK. There are also numerous recordings of webinars to view, on topics such as expenses and benefits and how to avoid in year penalties.

Follow the link below for full details.

Webinars, e-learning, emails and videos on employing people

Follow the CIPP on Twitter @CIPP_UK for daily updates on a range of payroll, pensions and general employment subjects.

CIPP Policy News Journal

25/04/2016, Page 217 of 453

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